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- Tasks: Welcome customers, assist with stock, and ensure a great shopping experience.
- Company: Join Screwfix, a leading retailer known for its supportive and fun work environment.
- Benefits: Enjoy competitive pay, 28 days leave, discounts, and excellent training opportunities.
- Why this job: Be part of a dynamic team that values customer service and personal growth.
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn!
- Other info: This is a fixed-term contract for up to 6 months with flexible shifts.
This is a fixed-term contract opportunity for up to 6 months. You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
- Warehouse standards – you’ll assist with deliveries, maintain product stock, collect customer orders, and keep standards high.
- Part of the team – you’ll join a team who take pride in their store, work together, and have lots of fun along the way!
YOU ARE…
- Amazing at giving great service, with a positive can-do, no-nonsense approach.
- Prepared to work hard and make the most of our training.
- A great communicator who loves to help people.
- Willing to learn; you don’t need retail experience to succeed.
- Friendly, flexible, reliable, honest, and enthusiastic!
WHAT’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development; we’ll also help you be the best you can be.
Apply now! – Upload your CV and complete your application.
Retail Assistant - FTC employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - FTC
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Understanding what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have, whether it's during a phone call or in person. Being friendly and approachable can make a lasting impression on the hiring team.
✨Tip Number 3
Research the company culture at Screwfix. Highlighting your alignment with their values, such as teamwork and a positive attitude, can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. Since the role involves varied hours, showing that you're adaptable can demonstrate your commitment to the job.
We think you need these skills to ace Retail Assistant - FTC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Retail Assistant role. Emphasise any customer service experience or relevant skills, even if they come from non-retail backgrounds.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how your values align with theirs, particularly around customer service and teamwork.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Prepare examples of how you've helped customers in the past, even if it's from a different context. This will demonstrate your understanding of the role and your commitment to making customers feel valued.
✨Familiarise Yourself with Screwfix Products
Take some time to research the types of products Screwfix offers. Being knowledgeable about their range will not only impress your interviewers but also show that you're genuinely interested in the role and ready to assist customers effectively.
✨Emphasise Teamwork
Screwfix values teamwork, so be prepared to discuss your experiences working in a team environment. Share specific examples of how you contributed to a team's success and how you can bring that collaborative spirit to their store.
✨Demonstrate a Positive Attitude
A friendly and enthusiastic attitude is key for this role. During the interview, maintain a positive demeanour, smile, and express your eagerness to learn and grow within the company. This will help convey that you embody the 'can-do' approach they are looking for.