Retail Assistant

Retail Assistant

Rowley Regis Full-Time 21600 - 28800 £ / year (est.) No home office possible
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Screwfix Direct Ltd.

At a Glance

  • Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
  • Company: Join Screwfix, a leading retailer known for its excellent customer service and supportive team culture.
  • Benefits: Enjoy competitive pay, 28 days leave, discounts, and an award-winning pension scheme.
  • Why this job: Be part of a vibrant team, gain valuable skills, and enjoy flexible shifts that fit your lifestyle.
  • Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn!
  • Other info: Follow us on social media for updates and insights into our company culture.

The predicted salary is between 21600 - 28800 £ per year.

Overview

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Hours are to be worked mostly at weekends

Opening hours:

Monday – Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

  • Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
  • Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
  • Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Qualifications

YOU ARE…

  • Amazing at giving great service, with a positive can-do, no-nonsense approach
  • Prepared to work hard and make the most of our training
  • A great communicator who loves to help people
  • Willing to learn, you don’t need retail experience to succeed
  • Friendly, flexible, reliable, honest and enthusiastic!

WHAT’S IN IT FOR ME?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary
  • 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
  • Award-winning company pension scheme – up to 14% Kingfisher contribution!
  • Life cover
  • 20% discount with Screwfix and B&Q
  • Discounted healthcare
  • Company share save schemes
  • Excellent training and ongoing development, we’ll also help you be the best you can be.

Follow us and find out more on our LinkedIn, Instagram & Twitter pages!

Apply now! – Upload your CV and complete your application

Please note, this advert may close early if the appropriate number of applications has been reached.

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com

#LI-DNI

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Retail Assistant employer: Screwfix Direct Ltd.

Screwfix is an exceptional employer that prioritises its employees' growth and well-being, offering a supportive work environment where teamwork and customer service are at the forefront. With competitive salaries, generous annual leave, and award-winning training programmes, you will have ample opportunities to develop your skills and advance your career while enjoying a fun and dynamic workplace culture. Located in a thriving retail sector, joining Screwfix means being part of a growing team that values hard work and dedication.
Screwfix Direct Ltd.

Contact Detail:

Screwfix Direct Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Screwfix's product range and services. This knowledge will help you engage with customers effectively and demonstrate your commitment to providing excellent service.

✨Tip Number 2

Showcase your communication skills during any interactions, whether in person or over the phone. Being friendly and approachable can make a significant difference in how you connect with potential employers.

✨Tip Number 3

Be prepared to discuss your flexibility regarding working hours, especially weekends. Highlighting your willingness to adapt to the store's needs can set you apart from other candidates.

✨Tip Number 4

Research the company culture at Screwfix. Understanding their values and mission will allow you to align your responses during interviews, showing that you're a great fit for their team.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Flexibility
Reliability
Positive Attitude
Time Management
Adaptability
Sales Skills
Basic IT Skills
Product Knowledge
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Pay attention to the responsibilities and qualifications mentioned, as these will guide you in tailoring your application.

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the job requirements. Emphasise your customer service skills, communication abilities, and any experience working in a team environment.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how your values align with theirs. Be sure to include specific examples of how you can contribute to their team.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.

How to prepare for a job interview at Screwfix Direct Ltd.

✨Show Your Customer Service Skills

As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past, even if it's from a different context. Highlight your positive attitude and willingness to assist.

✨Demonstrate Team Spirit

Screwfix values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or improved the work environment. This will show that you're a great fit for their team.

✨Be Ready to Learn

Since no prior retail experience is required, express your eagerness to learn and grow within the role. Mention any relevant training or skills you've acquired in the past that can help you adapt quickly to the new environment.

✨Know the Company

Familiarise yourself with Screwfix's values, products, and services. Being knowledgeable about the company will not only impress your interviewers but also help you understand how you can contribute to their mission of putting customers first.

Retail Assistant
Screwfix Direct Ltd.
Location: Rowley Regis
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