Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, a leading retailer known for excellent service and support.
- Benefits: Enjoy competitive pay, 28+ days leave, discounts, and a great pension scheme.
- Why this job: Be part of a supportive team with fantastic training and career growth opportunities.
- Qualifications: No retail experience needed; just bring your positive attitude and willingness to learn!
- Other info: Flexible shifts available to help maintain a healthy work-life balance.
Overview
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
YOU ARE…
- Amazing at giving great service, with a positive can-do, no-nonsense approach
- Prepared to work hard and make the most of our training
- A great communicator who loves to help people
- Willing to learn, you don’t need retail experience to succeed
- Friendly, flexible, reliable, honest and enthusiastic!
WHAT’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development, we’ll also help you be the best you can be.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages!
Apply now! – Upload your CV and complete your application
Please note, this advert may close early if the appropriate number of applications has been reached.
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
#LI-DNI
#J-18808-Ljbffr
Retail Assistant employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have, whether it's during a phone call or in person. Being friendly and approachable can make a lasting impression on the hiring team.
✨Tip Number 3
Research the company culture at Screwfix. Understanding their values and how they prioritise teamwork and customer satisfaction will allow you to align your responses during interviews.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires varied hours, showing that you're adaptable and willing to work different shifts can set you apart from other candidates.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Pay attention to the responsibilities and qualifications required, as this will help you tailor your application.
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the job requirements. Emphasise your customer service skills, communication abilities, and any experience working in a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how your values align with theirs. Be sure to include specific examples of your customer service experience.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at Screwfix Direct Ltd
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past, even if it's from a different context. Highlight your positive attitude and willingness to assist.
✨Demonstrate Team Spirit
Screwfix values teamwork, so be ready to discuss your experiences working in a team. Share instances where you collaborated with others to achieve a common goal, and emphasise your enthusiasm for being part of a supportive team environment.
✨Be Ready to Learn
The role requires a willingness to learn and adapt. Express your eagerness to take advantage of the training programmes offered. Mention any previous experiences where you quickly picked up new skills or knowledge.
✨Understand the Company Culture
Familiarise yourself with Screwfix's values and culture before the interview. Show that you align with their mission of putting customers first and maintaining high standards. This will demonstrate your genuine interest in the company and the role.