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For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, a leading retailer known for its supportive and dynamic team culture.
- Benefits: Enjoy competitive pay, 28 days leave, discounts, and excellent training opportunities.
- Why this job: Be part of a vibrant team, gain valuable skills, and kickstart your career in retail.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible shifts available to support your work-life balance.
The predicted salary is between 21600 - 36000 £ per year.
Overview
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. With our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Location: Hillgate House, 130 Higher Hillgate, Stockport, SK1 3QH
Hours
Hours to be worked flexibly across Monday to Sunday on a rota basis, with early mornings and late evenings included. Opening hours: Monday – Friday 7am–8pm; Saturday 7am–6pm; Sunday 9am–4pm.
Responsibilities
- Host – welcome customers, understand their needs, guide them to the right products, and make it easy to shop.
- Warehouse standards – assist with deliveries, maintain stock, pick customer orders, and uphold high standards.
- Part of the team – work with a store-proud team, collaborate, and contribute to a positive culture.
- Deliver great service with a positive, can-do approach.
- Be prepared to work hard and make the most of training.
- Communicate effectively and enjoy helping people.
- No prior retail experience required; willing to learn.
- Be friendly, flexible, reliable, honest and enthusiastic.
What’s in it for me?
- Join a growing team with support, opportunities and a fun culture.
- Competitive salary.
- 28 days annual leave (including Bank Holidays), increasing with length of service up to 33 days.
- Company pension scheme with Kingfisher contribution up to 14%.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare and other benefits.
- Company share save schemes.
- Excellent training and ongoing development.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages.
Application and notices
Apply now by uploading your CV and completing your application. This advert may close early if the appropriate number of applications has been reached. Our policy is to employ the best-qualified people and provide equal opportunity for advancement and training without discrimination.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Employee well-being and development
We support employee well-being and development through various programmes, including training, cycle to work, health discounts, and mental health resources.
Retail Assistant
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Retail Assistant employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have, whether it's during a phone call or in person. Being friendly and approachable can make a lasting impression on the hiring team.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires varied hours, showing that you're adaptable and willing to work different shifts can set you apart from other candidates.
✨Tip Number 4
Engage with Screwfix on social media platforms like LinkedIn, Instagram, and Twitter. This not only shows your interest in the company but also helps you stay updated on their culture and values, which you can reference in conversations.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills.
Tailor Your CV: Make sure your CV reflects your customer service skills and any relevant experience, even if it's not in retail. Use specific examples that demonstrate your ability to communicate effectively and work as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how your values align with theirs, particularly around customer service and teamwork.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at Screwfix Direct Ltd
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past, even if it's from a different context. Highlight your positive attitude and willingness to assist.
✨Demonstrate Team Spirit
Screwfix values teamwork, so be ready to discuss your experiences working in a team. Share instances where you collaborated with others to achieve a common goal, and emphasise your enthusiasm for being part of a supportive team environment.
✨Be Ready to Learn
The role requires a willingness to learn and adapt. Express your eagerness to take advantage of the training programmes offered. Mention any previous experiences where you quickly picked up new skills or knowledge, showing that you're open to growth.
✨Know the Company
Familiarise yourself with Screwfix's values and services. Understanding their commitment to customer satisfaction and teamwork will help you align your answers with what they are looking for. It shows genuine interest and preparation, which can set you apart from other candidates.
