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For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, a leading retailer known for great service and team spirit.
- Benefits: Enjoy competitive pay, 28-33 days leave, discounts, and excellent training.
- Why this job: Be part of a supportive team with opportunities for growth and development.
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible shifts available to support your work-life balance.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm)
Responsibilities
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
- YOU ARE… Amazing at giving great service, with a positive can-do, no-nonsense approach.
- Prepared to work hard and make the most of our training.
- A great communicator who loves to help people.
- Willing to learn, you don’t need retail experience to succeed.
- Friendly, flexible, reliable, honest and enthusiastic!
WHAT’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development, we’ll also help you be the best you can be.
Apply now! – Upload your CV and complete your application.
Please note, this advert may close early if the appropriate number of applications has been reached.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Assistant employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have before applying. Whether it's in a previous job or even in everyday situations, being able to highlight your ability to connect with people will set you apart.
✨Tip Number 3
Research the company culture at Screwfix. Understanding their values and how they prioritise teamwork and customer satisfaction can help you align your approach during interviews and discussions.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to learn. Since the role requires adaptability and a positive attitude, emphasising these traits can make a strong impression on the hiring team.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills.
Tailor Your CV: Make sure your CV reflects the qualities Screwfix values, such as great customer service, communication skills, and a positive attitude. Use specific examples from your past experiences that demonstrate these traits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how you can contribute to their team. Keep it concise and engaging.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in retail.
How to prepare for a job interview at Screwfix Direct Ltd
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past or how you would approach different customer scenarios.
✨Demonstrate Team Spirit
Screwfix values teamwork, so highlight any experiences where you've worked effectively as part of a team. Discuss how you contribute to a positive work environment and support your colleagues.
✨Be Ready to Learn
Since no prior retail experience is necessary, express your willingness to learn and adapt. Mention any relevant training or skills you've acquired that could help you succeed in this role.
✨Understand the Company Culture
Familiarise yourself with Screwfix's values and culture. Show enthusiasm for their commitment to customer service and teamwork, and be ready to discuss how you align with these principles.
