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- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, a leading retailer known for its supportive and inclusive culture.
- Benefits: Enjoy competitive pay, 28 days leave, discounts, and excellent training opportunities.
- Why this job: Be part of a dynamic team, learn new skills, and build a rewarding career.
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible shifts available to support your work-life balance.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm)
WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
- Amazing at giving great service, with a positive can-do, no-nonsense approach.
- Prepared to work hard and make the most of our training.
- A great communicator who loves to help people.
- Willing to learn, you don’t need retail experience to succeed.
- Friendly, flexible, reliable, honest and enthusiastic!
WHAT’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development, we’ll also help you be the best you can be.
Apply now! – Upload your CV and complete your application. Please note, this advert may close early if the appropriate number of applications has been reached.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Cycle to work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
High Street Shopping Discounts: Save money at other major high street retailers.
Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
Long Service Awards: We’ll celebrate your milestones with tangible rewards.
Pension: With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month.
Life Cover: If you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.
Retail Trust: Look after your mental health with free wellbeing resources, including a confidential counselling service.
Mind Training: We’ve partnered with Mind, the UK’s leading mental health charity, to provide support and tools needed to look after your mental health.
Screwfix Community: Stay in touch with colleagues and access the resources you need.
Self-Development: Take advantage of our amazing learning tools on offer such as LinkedIn Learning.
Enhanced Family Leave: Our policy and resources are inclusive for all parents and include competitive pay terms.
Training programmes: We’re growing, and we want our people to grow with us.
First Steps to Management: This 16 week programme is open to Service Assistants looking to make the first step into management.
Power Up to Trade+: A 12-15 month programme that gives you a Trade Supplier Apprenticeship at level 2.
Trade Up to Branch Manager: Over 15 months, you’ll learn how to run a store and gain a Level 4 Retail Manager Apprenticeship.
Learning for Life: Opportunity should always be open to all.
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team. If we think we’re a good match, we’ll make you an official offer.
Retail Assistant employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
careers@screwfix.com
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Visit your local store to get a feel for the environment and the types of customers they serve. This will help you engage in meaningful conversations during your interview.
✨Tip Number 2
Showcase your customer service skills by volunteering or working in roles that require interaction with people. Highlight any experiences where you've gone above and beyond to assist customers, as this aligns perfectly with the role of a Retail Assistant.
✨Tip Number 3
Prepare for competency-based questions by thinking of specific examples from your past experiences that demonstrate your communication skills, teamwork, and problem-solving abilities. Practice articulating these examples clearly.
✨Tip Number 4
Engage with Screwfix on social media platforms like LinkedIn, Instagram, and Twitter. This not only shows your interest in the company but also helps you stay updated on their culture and values, which can be beneficial during your interview.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly read the job description for the Retail Assistant position. Understand the key responsibilities and skills required, such as customer service, teamwork, and a positive attitude.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Assistant role. Emphasise any customer service experience, teamwork, and your willingness to learn, even if you don't have prior retail experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix specifically and how you can contribute to their team and customer service goals.
Prepare for the Interview: If selected for an interview, prepare by researching Screwfix and its values. Be ready to discuss your experiences and how they relate to the role. Practise answering competency-based questions to demonstrate your suitability.
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Company
Before your interview, take some time to research Screwfix. Familiarise yourself with their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Competency Questions
Expect competency-based questions during your interview. Think of examples from your past experiences that demonstrate your customer service skills, teamwork, and problem-solving abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Show Enthusiasm
Retail is all about customer interaction, so it's crucial to convey your enthusiasm for helping customers. During the interview, express your passion for providing great service and your willingness to learn and grow within the company.
✨Dress Appropriately
Even if the role is in retail, dressing smartly for your interview can make a positive impression. Aim for a neat and professional appearance to show that you take the opportunity seriously and respect the interview process.
