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For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, a leading retailer known for excellent service and team spirit.
- Benefits: Enjoy competitive pay, 28-33 days leave, discounts, and great training opportunities.
- Why this job: Be part of a supportive team while developing skills in a dynamic environment.
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible shifts available to support your work-life balance.
Overview
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
YOU ARE…
- Amazing at giving great service, with a positive can-do, no-nonsense approach
- Prepared to work hard and make the most of our training
- A great communicator who loves to help people
- Willing to learn, you don’t need retail experience to succeed
- Friendly, flexible, reliable, honest and enthusiastic!
WHAT’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development, we’ll also help you be the best you can be.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages!
Apply now! – Upload your CV and complete your application
Please note, this advert may close early if the appropriate number of applications has been reached.
Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Retail Assistant employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have, whether it's during a phone call or in person. Being friendly and approachable can make a lasting impression on the hiring team.
✨Tip Number 3
Research the company culture at Screwfix. Understanding their values and how they prioritise teamwork and customer satisfaction will allow you to align your responses during interviews.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role involves varied shift patterns, showing that you're adaptable can set you apart from other candidates.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Before applying, take some time to understand what being a Retail Assistant at Screwfix entails. Familiarise yourself with their customer service approach and the responsibilities mentioned in the job description.
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the job requirements. Emphasise your communication skills, ability to work in a team, and any previous customer service experience, even if it's informal.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how your values align with theirs. Be sure to include examples of your positive attitude and willingness to learn.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for a Retail Assistant.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past, even if it's from a different context. Highlight your positive attitude and willingness to assist.
✨Demonstrate Team Spirit
Screwfix values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or improved the work environment. This shows that you're a team player.
✨Express Your Willingness to Learn
Since no prior retail experience is required, emphasise your eagerness to learn and adapt. Talk about any training or development you've pursued in the past and how it has helped you grow. This will show your potential employer that you're committed to personal growth.
✨Be Flexible and Reliable
Flexibility is key in retail, especially with varied shift patterns. Be honest about your availability and express your willingness to work different hours. Reliability is also important, so mention any past experiences where you've demonstrated commitment to your role.