Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, provide excellent service, and manage store operations daily.
- Company: Join Screwfix, a leading retailer known for its commitment to customer satisfaction and employee development.
- Benefits: Enjoy discounts, flexible shifts, health perks, and a supportive work environment.
- Why this job: Gain valuable experience, develop skills, and be part of an inclusive culture that celebrates diversity.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Opportunities for career progression through various training programmes and apprenticeships.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Benefits include:
- Cycle to work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
- High Street Shopping Discounts: Save money at major high street retailers.
- Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
- Gym Membership: 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
- Simply Health: Customise your health plan and claim back money for treatments.
- Long Service Awards: Celebrate your milestones with tangible rewards.
- Pension: Choose your contribution amount and we add as much as 14% per month.
- Life Cover: Receive up to 4x your annual salary through Death in Service payment.
- Retail Trust: Free wellbeing resources, including a confidential counselling service.
- Mental Health Support: Partnered with Mind, the UK’s leading mental health charity.
- Community: Stay in touch with colleagues and access the resources you need.
- Self-Development: Access amazing learning tools such as LinkedIn Learning.
- Enhanced Family Leave: Inclusive policy and resources for all parents.
- Training programmes: Opportunities for growth and skill development.
We believe that opportunity should always be open to all. So whatever business level you’re at, you can learn wider life skills to help you succeed in areas outside of work.
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
Retail Assistant employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's products and services. Understanding the range of tools and materials they offer will not only help you in your role but also impress during your interview when you can speak knowledgeably about what they sell.
✨Tip Number 2
Visit a local Screwfix store before your interview. This will give you a feel for the environment, the team dynamics, and the customer interactions, which you can reference during your interview to show your genuine interest in the role.
✨Tip Number 3
Prepare for competency-based questions by thinking of examples from your past experiences that demonstrate your customer service skills, teamwork, and ability to handle various tasks. This will help you articulate your fit for the Retail Assistant position.
✨Tip Number 4
Show enthusiasm for the training and development opportunities at Screwfix. Expressing your eagerness to learn and grow within the company can set you apart as a candidate who is committed to a long-term career with them.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Assistant at Screwfix. Familiarise yourself with their customer service ethos and the variety of tasks involved in the role.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise any previous retail experience, customer service skills, and your ability to work in a fast-paced environment.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Screwfix and how you can contribute to their team.
Prepare for the Interview: Research common interview questions for retail positions and prepare your answers. Be ready to discuss your experience, how you handle customer interactions, and your knowledge of Screwfix's products and services.
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Company
Before your interview, take some time to read up on Screwfix. Familiarise yourself with their values, products, and services. A visit to your local Trade Counter can also give you a feel for the environment and customer interactions.
✨Prepare for Competency Questions
Expect competency-based questions during your interview. Think of examples from your past experiences that demonstrate your customer service skills, teamwork, and problem-solving abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Show Enthusiasm for Customer Service
As a Retail Assistant, customer service is key. Be ready to discuss why you enjoy helping customers and how you would handle various scenarios. Showing genuine enthusiasm for providing great service will set you apart.
✨Dress Appropriately
Even if the interview is over video chat, dress smartly to make a good impression. Aim for a professional look that reflects the company culture. This shows respect for the opportunity and demonstrates your seriousness about the role.
