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- Tasks: Welcome customers, assist with their needs, and maintain store standards.
- Company: Join Screwfix, a growing team focused on customer service and support.
- Benefits: Enjoy competitive pay, 28+ days leave, discounts, and excellent training.
- Why this job: Be part of a fun team while building a promising career with great opportunities.
- Qualifications: No retail experience needed; just bring your positive attitude and willingness to learn.
- Other info: Flexible shifts available to support a healthy work-life balance.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
- Warehouse standards – you’ll assist with deliveries, maintain product stock, collect customer orders, and keep standards high.
- Part of the team – you’ll join a team who take pride in their store, work together, and have lots of fun along the way!
YOU ARE…
- Amazing at giving great service, with a positive can-do, no-nonsense approach.
- Prepared to work hard and make the most of our training.
- A great communicator who loves to help people.
- Willing to learn; you don’t need retail experience to succeed.
- Friendly, flexible, reliable, honest, and enthusiastic!
WHAT’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development; we’ll also help you be the best you can be.
Apply now! – Upload your CV and complete your application.
Please note, this advert may close early if the appropriate number of applications has been reached.
Our policy is to employ the best-qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
If you require any additional support or adjustments to help you make an application, please contact us at
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Retail Assistant employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarize yourself with Screwfix's product range and services. This knowledge will help you engage with customers effectively and demonstrate your commitment to providing excellent service.
✨Tip Number 2
Showcase your communication skills during any interactions, whether in person or over the phone. Being friendly and approachable is key to making a great first impression on both customers and hiring managers.
✨Tip Number 3
Be prepared to discuss your willingness to learn and adapt. Highlighting your enthusiasm for training and development can set you apart as a candidate who is eager to grow within the company.
✨Tip Number 4
Demonstrate your teamwork skills by sharing examples of how you've successfully collaborated with others in past roles. This will show that you can contribute positively to the store environment at Screwfix.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Take some time to really understand what it means to be a Retail Assistant at Screwfix. Familiarize yourself with the responsibilities and the skills required, such as customer service and teamwork.
Tailor Your CV: Make sure your CV highlights relevant experiences and skills that align with the job description. Emphasize your communication skills, reliability, and any previous customer service experience, even if it's informal.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how you can contribute to their team. Be genuine and let your personality shine through!
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that your CV and cover letter are well-formatted and free of typos. A polished application reflects your attention to detail.
How to prepare for a job interview at Screwfix Direct Ltd
✨Show Your Customer Service Skills
Since the role is all about providing great service, be prepared to share examples of how you've helped customers in the past. Highlight your ability to listen and understand their needs.
✨Demonstrate Team Spirit
Screwfix values teamwork, so be ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal.
✨Express Your Willingness to Learn
Even if you don't have retail experience, show enthusiasm for learning. Talk about how you adapt to new situations and your eagerness to take advantage of the training programs offered.
✨Be Positive and Enthusiastic
A positive attitude is key for this role. Make sure to convey your enthusiasm for the position and the company during the interview. Smile and engage with the interviewer to create a friendly atmosphere.
