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For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, a supportive and growing retail team.
- Benefits: Competitive salary, 28 days leave, discounts, and excellent training.
- Why this job: Make a real impact while having fun and developing your skills.
- Qualifications: Great communication skills and a positive attitude; no experience needed!
- Other info: Flexible shifts and opportunities for career growth await you.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Responsibilities
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
- You are amazing at giving great service, with a positive can-do, no-nonsense approach.
- Prepared to work hard and make the most of our training.
- A great communicator who loves to help people.
- Willing to learn; you don’t need retail experience to succeed.
- Friendly, flexible, reliable, honest and enthusiastic!
What’s in it for me?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development; we’ll also help you be the best you can be.
Please note, this advert may close early if the appropriate number of applications has been reached. Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Assistant employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Screwfix. Understand their values, products, and customer service approach. This will help you connect with the team and show that you're genuinely interested in being part of their retail family.
✨Tip Number 2
Practice your people skills! As a Retail Assistant, you'll be interacting with customers all day. Role-play common scenarios with friends or family to boost your confidence. Show us that you can handle questions and provide great service with a smile!
✨Tip Number 3
Dress the part! When you come in for an interview, make sure you look smart and presentable. It shows that you respect the opportunity and are ready to represent Screwfix's brand. Plus, it’ll help you feel more confident!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Don’t forget to mention something specific from your chat to make it personal!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and enthusiastic side. Remember, we’re all about great service and a positive vibe!
Tailor Your CV: Make sure your CV is tailored to the Retail Assistant role. Highlight any experience or skills that relate to customer service, teamwork, and communication. We love seeing how you can contribute to our team!
Keep It Clear and Concise: We appreciate a straightforward application. Keep your language clear and to the point, making it easy for us to see why you’d be a great fit. Avoid jargon and focus on what makes you stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing company culture!
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Company
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Assistant, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved customer issues. Even if you don’t have retail experience, think about times when you helped someone or went above and beyond in any role.
✨Demonstrate Team Spirit
Screwfix values teamwork, so be ready to discuss how you work well with others. Share stories that highlight your ability to collaborate, support colleagues, and contribute to a positive work environment. This will show that you’re not just a lone wolf but a team player.
✨Ask Thoughtful Questions
At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to inquire about training programmes, team dynamics, or growth opportunities within Screwfix. This shows that you’re serious about your career and eager to learn more about the company.
