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For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, a supportive and growing team focused on customer service.
- Benefits: Competitive salary, 28 days leave, discounts, and excellent training opportunities.
- Why this job: Be part of a dynamic team and kickstart your career in retail.
- Qualifications: Great communication skills and a positive attitude; no prior experience needed.
- Other info: Flexible shifts and a fun work environment await you!
Overview
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
YOU ARE…
- Amazing at giving great service, with a positive can-do, no-nonsense approach
- Prepared to work hard and make the most of our training
- A great communicator who loves to help people
- Willing to learn, you don’t need retail experience to succeed
- Friendly, flexible, reliable, honest and enthusiastic!
WHAT’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development, we’ll also help you be the best you can be.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages!
Apply now! – Upload your CV and complete your application
Please note, this advert may close early if the appropriate number of applications has been reached.
Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Retail Assistant employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, spend some time researching Screwfix. Understand their values, products, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your customer service skills! Since being a Retail Assistant is all about great service, think of examples from your past where you've helped someone out. Whether it's in retail or another setting, be ready to share those stories during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you respect the opportunity and are ready to represent Screwfix well. Plus, it gives a great first impression!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick email thanking the interviewer for their time. It’s a nice touch and keeps you fresh in their minds as they make their decision. Plus, it shows your enthusiasm for the role!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your CV: Make sure your CV is tailored to the Retail Assistant position. Highlight any relevant experience or skills that match what we’re looking for, like great customer service or teamwork.
Keep It Clear and Concise: We appreciate a straightforward application. Keep your language clear and concise, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy, and you’ll be able to upload your CV and complete your application in no time!
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Company
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Assistant, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Even if you don’t have retail experience, think about times when you’ve helped someone or resolved an issue – this will demonstrate your can-do attitude!
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some questions that show you’re keen to learn and grow within the company. Ask about the training programmes they offer or how they support work-life balance. This shows you’re serious about your career with them.
✨Be Yourself and Stay Positive
Screwfix values friendly and enthusiastic individuals. During your interview, let your personality shine through! A positive attitude can make a huge difference, so be genuine and express your excitement about the opportunity to join their team.
