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For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a great shopping experience.
- Company: Join Screwfix, a supportive and fun retail team.
- Benefits: Competitive salary, 28 days leave, discounts, and excellent training.
- Why this job: Be part of a growing team and develop your skills in retail.
- Qualifications: No prior experience needed, just a positive attitude and willingness to learn.
- Other info: Diverse workplace with opportunities for career advancement.
Overview
Sneckyeat Industrial Estate, Sneckyeat Road, Whitehaven, CA28 8PF
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
- Amazing at giving great service, with a positive can-do, no-nonsense approach
- Prepared to work hard and make the most of our training
- A great communicator who loves to help people
- Willing to learn, you don’t need retail experience to succeed
- Friendly, flexible, reliable, honest and enthusiastic!
What’s in it for me?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development, we’ll also help you be the best you can be.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages!
Apply now! – Upload your CV and complete your application
Please note, this advert may close early if the appropriate number of applications has been reached.
Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Perks and Benefits
- Cycle to work: savings on bikes and accessories
- High Street Shopping Discounts
- Share Plans
- 20% discount on Screwfix and B&Q products
- Mind Training and mental health support
- Screwfix Community and Self-Development resources
- Enhanced Family Leave
- Training programmes
- Pension and Life Cover details
- Retail Trust wellbeing resources
Learning and Development
- First Steps to Management
- Power Up to Trade+
- Trade Up to Branch Manager
- Learning for Life
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Be yourself at Screwfix
We celebrate diversity and inclusion. Our Employee Inclusion Network, Us, supports colleagues to share ideas and work toward a fairer, more inclusive workplace.
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.
Interview
Interviews may be by phone or video, followed by a store visit to meet the team.
Offer
If we think we’re a good match, we’ll make you an official offer and share details of pre-employment checks.
Retail Assistant
Retail Assistant – Sneckyeat Industrial Estate, Sneckyeat Road, Whitehaven, CA28 8PF
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Retail Assistant employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Get to know the company! Before your interview, check out Screwfix's values and what they stand for. This way, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be at the heart of the store, think of scenarios where you can demonstrate your ability to help customers. Role-playing with a friend can really boost your confidence.
✨Tip Number 3
Be ready to showcase your teamwork spirit! Screwfix loves a good team player, so come prepared with examples of how you've worked well with others in the past. It’s all about showing you can contribute to that fun, supportive environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy to upload your CV and complete your application. Plus, it shows you’re serious about joining the Screwfix family. Let’s get you started on this exciting journey!
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for helping customers and being part of a team.
Tailor Your CV: Make sure your CV is tailored to the Retail Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like great communication or a positive attitude. It’ll help us see why you’d be a great fit!
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward. Use bullet points where possible and avoid long paragraphs. This makes it easier for us to see your key strengths at a glance!
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy – just fill in your details and upload your CV. We can’t wait to see your application and hopefully welcome you to our team!
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Company
Before your interview, take some time to research Screwfix. Understand their values, products, and what makes them stand out in the retail industry. This will help you answer questions more confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Assistant, customer service is key. Think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you would handle different customer scenarios, as this will demonstrate your ability to connect with customers and provide great service.
✨Be Prepared for Teamwork Questions
Screwfix values teamwork, so expect questions about how you work with others. Prepare examples of times when you've collaborated successfully with a team. Highlight your flexibility and willingness to support your colleagues, as this aligns with their fun and supportive work culture.
✨Ask Thoughtful Questions
At the end of your interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about training programmes or career progression within Screwfix. This shows that you're not just looking for a job, but are also interested in growing with the company.
