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For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, a leading retailer known for its excellent customer service and supportive team culture.
- Benefits: Enjoy competitive pay, 28 days leave, discounts, and an award-winning pension scheme.
- Other info: Flexible shifts available to support your work-life balance.
- Why this job: Be part of a vibrant team, receive top-notch training, and kickstart your career in retail.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
Overview
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
YOU ARE…
- Amazing at giving great service, with a positive can-do, no-nonsense approach
- Prepared to work hard and make the most of our training
- A great communicator who loves to help people
- Willing to learn, you don’t need retail experience to succeed
- Friendly, flexible, reliable, honest and enthusiastic!
WHAT’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development, we’ll also help you be the best you can be.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages!
Apply now! – Upload your CV and complete your application
Please note, this advert may close early if the appropriate number of applications has been reached.
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Retail Assistant employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have, whether it's during a phone call or in person. Being friendly and approachable can make a lasting impression on the hiring team.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role involves varied hours, showing that you're adaptable and willing to work different shifts can set you apart from other candidates.
✨Tip Number 4
Engage with Screwfix on social media platforms like LinkedIn, Instagram, and Twitter. This not only shows your interest in the company but also helps you stay updated on their culture and values, which you can reference in your conversations.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Retail Assistant role. Emphasise your customer service abilities, communication skills, and any relevant experience, even if it's not in retail.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at Screwfix and how you can contribute to their team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Screwfix Direct Ltd
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past, even if it's from a different context. Highlight your positive attitude and willingness to assist.
✨Demonstrate Team Spirit
Screwfix values teamwork, so be ready to discuss your experiences working in a team. Share instances where you collaborated with others to achieve a common goal, and emphasise your enthusiasm for being part of a supportive team environment.
✨Be Ready to Learn
The role offers excellent training opportunities, so express your eagerness to learn and grow. Mention any previous experiences where you adapted quickly to new information or skills, showing that you're open to development.
✨Understand the Company Culture
Familiarise yourself with Screwfix's values and culture before the interview. This will help you align your answers with what they are looking for. Show that you appreciate their commitment to customer service and teamwork, and explain how you fit into that culture.