Quality Assurance Auditor

Overview

• Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
• Competitive
• Fixed Term/Secondment (37.5 hours) – Fixed

It’s a great time to join Screwfix. Thanks to the hard work of our team and record-breaking sales, we’re proud to be one of the fastest-growing retailers in the UK. And we want to pass that growth onto you.

You will play a pivotal role in ensuring the quality, safety, and compliance of all products entering the business within specific allocated categories. You will conduct thorough audits of suppliers, manage product approvals, and collaborate with internal teams to drive continuous improvement initiatives. Your expertise will help maintain high standards, reduce product returns, ensure compliance to Policy and enhance customer satisfaction. Additionally, you will stay abreast of industry trends and regulatory updates to ensure Screwfix remains competitive and compliant in the evolving market. You will also leverage your ISO 9001 auditing experience to implement best practices and maintain high standards in auditing processes.

At Screwfix, we believe happy, fulfilled colleagues create a stronger business. That’s why we’ve built a workplace that works for you—combining flexibility, inclusivity, and sustainability with opportunities to thrive.

Work-Life Balance: Enjoy hybrid working with face-to-face collaboration at Head Office and flexible hours to fit life’s priorities.

Belonging & Growth: From day one you’ll feel part of a team that values your voice and growth. We champion diversity and believe unique perspectives make us stronger.

Sustainability That Matters: We’re committed to reducing carbon emissions, using sustainable packaging, and innovating for a greener world.

Join Screwfix and discover a workplace where you can belong, grow, and help build a more sustainable future.

Responsibilities

• Product Quality and Compliance: Ensure the quality, safety, and compliance of all products entering the business within specific allocated categories. Verify products meet UK and European Safety Standards and align with Screwfix’s Quality Manual and Kingfisher policies.
• Supplier Audits: Conduct initial and recurring audits of suppliers against the Screwfix Supplier Audit document. Apply ISO 9001 Lead Auditor practices to audit and drive continuous improvement. Ensure vendors meet Screwfix’s quality standards.
• Non-Conformance and Corrective Action Planning: Identify non-conformances during audits/product approvals and develop corrective action plans. Monitor implementation for effectiveness.
• Product Approvals: Manage product approvals for new and existing products, ensuring suitability for Screwfix’s markets. Collaborate with Kingfisher Group and internal Commercial teams on new product development and regulatory compliance. Include Product development and compliance for Banner Access to Sourcing (BATS) projects.
• Regulatory Compliance: Manage implementation of regulatory amendments and product standards to ensure ongoing compliance. Stay updated on industry trends and regulatory changes.
• Subject Matter Expert (SME): Act as the SME for internal and external stakeholders, ensuring regulatory compliance of products.
• Documentation and Reporting: Maintain accurate audit/non-conformance/product compliance records. Prepare detailed reports and communicate findings to stakeholders.

Qualifications

• Experience of product regulation and compliance for UK and EU markets, ideally in a large retail or consumer goods business.
• Auditing experience, ideally to an internationally recognised standard. ISO 9001 Lead Auditor training is highly desirable.
• Technical background with product knowledge.
• Ability to prioritise and meet deadlines.
• Team player with good interpersonal skills, drive and self-motivation.
• Clear and accurate communication.
• Flexible and detail-oriented.
• Excel, Word, and PowerPoint knowledge are essential.

Benefits

• Health Support: Employee assistance programme and wellness resources.
• Financial Wellbeing: Flexible pay, savings, financial coaching, up to 14% employer pension contributions, and life cover up to 4x salary.
• Everyday Perks: 20% staff discount at Screwfix and B&Q; retailer discounts via Hapi app; Cycle to Work scheme.
• Opportunities to Grow: Training, career growth, and support networks to build a brighter future.

We’re dedicated to helping you thrive at work and at home with a range of benefits and development opportunities. Your wellbeing is at the heart of what we do.

We believe in equity for all. Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE

#LI-Hybrid

Application process

Apply

Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.

Interview

Prior to your interview, we recommend reading our careers page and visiting your local Trade Counter to learn more about us. Interviews may be by phone or video, followed by a store visit to meet the team.

Offer

If there’s a good match, we’ll make an official offer. After acceptance and pre-employment checks, you’ll receive your contract.

Quality Assurance Auditor

• Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT