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- Tasks: Deliver exceptional customer service and support store operations.
- Company: Join Screwfix, a leading retailer with a vibrant team culture.
- Benefits: Enjoy discounts, health perks, and a competitive pension plan.
- Why this job: Gain valuable experience and kickstart your career in retail.
- Qualifications: No prior experience needed; just bring your enthusiasm!
- Other info: Flexible shifts and excellent training programmes for career growth.
The predicted salary is between 950 - 1167 £ per month.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
This is a fixed-term opportunity on 09.03.2026 and ending 09.03.2027.
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Benefits include:
- Cycle to Work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
- High Street Shopping Discounts: Save money at major high street retailers.
- Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
- Gym Membership: 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
- Simply Health: Customise your health plan and claim back money for treatments.
- Long Service Awards: Celebrate your milestones with tangible rewards.
- Pension: Choose your contribution amount and we add as much as 14% per month.
- Life Cover: Receive up to 4x your annual salary through Death in Service payment.
- Retail Trust: Access free wellbeing resources, including a confidential counselling service.
- Mental Health Support: Partnered with Mind, the UK’s leading mental health charity.
- Self-Development: Take advantage of learning tools such as LinkedIn Learning.
- Enhanced Family Leave: Inclusive policy and resources for all parents.
- Training Programmes: Opportunities for growth and skill development.
We believe that opportunity should always be open to all. So whatever business level you’re at, you can learn wider life skills to help you succeed in areas outside of work.
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
Retail Assistant - Fixed-Term in North Walsham employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Fixed-Term in North Walsham
✨Tip Number 1
Get to know Screwfix before your interview! Pop into a local store, chat with the team, and soak up the vibe. This will not only help you understand the company culture but also give you some great talking points during your interview.
✨Tip Number 2
Practice those competency-based questions! Think about your past experiences and how they relate to the role of a Retail Assistant. We want to hear about times you've delivered great customer service or worked as part of a team.
✨Tip Number 3
Show your enthusiasm for the role! Let us know why you want to be a Retail Assistant at Screwfix specifically. A genuine passion for helping customers and being part of a busy team can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy – just fill in your details and upload your CV. Plus, it shows us you’re keen and ready to join the Screwfix family!
We think you need these skills to ace Retail Assistant - Fixed-Term in North Walsham
Some tips for your application 🫡
Know Your Stuff: Before you start writing your application, take a good look at the job description. Make sure you understand what Screwfix is all about and how you can contribute to making customers the heart of everything we do.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to highlight your relevant experience and skills that match the Retail Assistant role. Show us why you’re the perfect fit for our team!
Be Genuine: When writing your cover letter or application, be yourself! We want to see your personality shine through. Share your passion for customer service and how you can bring genuinely great service to our customers.
Apply Through Our Website: It’s super easy to apply! Just head over to our website, fill in your details, and upload your CV. This way, you’ll ensure your application gets to the right place without any hassle.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Know Your Stuff
Before your interview, take the time to really understand Screwfix and what they stand for. Familiarise yourself with their products, services, and values. A visit to your local Trade Counter can give you a feel for the environment and customer interactions.
✨Practice Makes Perfect
Since the interview will include competency-based questions, it’s a good idea to prepare by thinking of examples from your past experiences that showcase your skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Show Your Customer Service Skills
As a Retail Assistant, customer service is key. Be ready to discuss how you’ve provided excellent service in previous roles. Think about specific instances where you went above and beyond to help a customer or resolve an issue.
✨Be Yourself
Screwfix values authenticity and inclusivity, so don’t be afraid to let your personality shine through during the interview. Share your passion for retail and how you connect with customers, as this will resonate well with the interviewers.
