At a Glance
- Tasks: Lead a dynamic team, assist customers, and maintain high standards in our retail environment.
- Company: Join Screwfix, the go-to place for tradespeople with over 900 stores nationwide.
- Benefits: Earn up to £14.08 per hour with flexible hours and great perks like discounts and gym memberships.
- Other info: Enjoy a supportive and inclusive culture where you can truly be yourself.
- Why this job: Kickstart your career in retail with excellent training and growth opportunities.
- Qualifications: No specific qualifications needed, just a passion for customer service and teamwork.
The predicted salary is between 14.08 - 14.08 £ per hour.
Upto £14.08 per hour
Permanent Part Time (28.5 hours) - Permanent
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Cycle to work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
High Street Shopping Discounts: Save money at other major high street retailers.
Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
Simply Health: Customise your health plan and claim back money for treatments.
Long Service Awards: Celebrate your milestones with tangible rewards.
Pension: Choose your contribution amount and we add as much as 14% per month.
Life Cover: Receive up to 4x your annual salary through Death in Service payment.
Retail Trust: Look after your mental health with free wellbeing resources, including a confidential counselling service.
Screwfix and B&Q Discounts: Enjoy 20% off all B&Q and Screwfix products.
Mind Training: Support and tools needed to look after your mental health.
Screwfix Community: Easily stay in touch with colleagues and access the resources you need.
Self-Development: Take advantage of our amazing learning tools on offer such as LinkedIn Learning.
Enhanced Family Leave: Our policy and resources are inclusive for all parents.
Training programmes: We want our people to grow with us.
First Steps to Management: A 16 week programme for Service Assistants looking to make the first step into management.
Power Up to Trade+: A 12-15 month programme that gives you a Trade Supplier Apprenticeship at level 2.
Trade Up to Branch Manager: Over 15 months, learn how to run a store and gain a Level 4 Retail Manager Apprenticeship.
Learning for Life: Opportunity should always be open to all.
Be yourself at Screwfix: A warm, equal and inclusive culture is integral to our culture.
Interview: We recommend a thorough read of our careers page and even a trip to your local Trade Counter.
Offer: If we think we’re a good match, we’ll make you an official offer.
Retail Supervisor in Lancaster employer: Screwfix Direct Ltd
Screwfix Direct Ltd. is an excellent employer that prioritises employee growth and work-life balance, making it an ideal place for those looking to thrive in a retail environment. With a strong emphasis on training and career progression, employees benefit from competitive pay, generous leave, and comprehensive healthcare options, all while being part of a dynamic team dedicated to delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Lancaster
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Screwfix Direct Ltd, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Supervisor in Lancaster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Screwfix Direct Ltd that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Screwfix Direct Ltd will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Screwfix Direct Ltd and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Screwfix Direct Ltd
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Screwfix Direct Ltd, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Screwfix Direct Ltd!
