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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and store standards.
- Company: Join Screwfix, a fun and supportive retail environment.
- Benefits: Earn up to £13.64/hour with 28 days annual leave and great discounts.
- Why this job: Kickstart your career in retail with excellent training and growth opportunities.
- Qualifications: Experience in supervising teams and delivering outstanding customer service.
- Other info: Enjoy a vibrant workplace culture with a focus on inclusivity and personal development.
The predicted salary is between 11 - 14 £ per hour.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday – Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliance and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
WHAT’S IN IT FOR YOU?
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development.
Self-Development
- Whether you want to advance your job-related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning.
Be yourself at Screwfix
We all do better when we’re celebrated for who we are. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace.
Applying online is simple.
Fill in some basic details and upload your most recent CV. If you’re applying for a Service Assistant role, you’ll also need to complete a Situational Judgement Test.
Interview
Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
Offer
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your contract.
Retail Supervisor in Kirkcaldy employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Kirkcaldy
✨Tip Number 1
Get to know Screwfix! Before your interview, take a stroll through your local store. Familiarise yourself with the products and the vibe. It’ll help you chat confidently about what makes us tick!
✨Tip Number 2
Practice makes perfect! Prepare for those competency-based questions by thinking of examples from your past experiences. We want to see how you’ve led teams or tackled challenges in a fast-paced environment.
✨Tip Number 3
Show your passion! When you’re chatting with us, let your enthusiasm for customer service shine through. We love candidates who are genuinely excited about helping customers and making their shopping experience great.
✨Tip Number 4
Apply through our website! It’s super easy to upload your CV and fill in your details. Plus, it shows us you’re keen on joining the Screwfix family. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Supervisor in Kirkcaldy
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your CV: Make sure to tailor your CV to the Retail Supervisor role. Highlight your experience in leading teams and providing excellent customer service. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy – just upload your CV and fill in the details. Plus, it ensures your application goes directly to us, so we can get back to you quicker!
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Company
Before your interview, take some time to really understand Screwfix. Visit a local store if you can, and get a feel for the environment. Familiarise yourself with their products and services, as well as their values and culture. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team, so be ready to discuss your previous experiences in management. Think of specific examples where you've successfully led a team or improved customer service. Highlight your ability to motivate others and maintain high standards.
✨Prepare for Competency Questions
Expect competency-based questions during your interview. Prepare answers using the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you clearly demonstrate your skills and how they relate to the role at Screwfix.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to show your enthusiasm for the role. Ask about team dynamics, training opportunities, or how success is measured in the position. This not only shows your interest but also helps you gauge if it's the right fit for you.
