Assistant Manager in Harrogate

Assistant Manager in Harrogate

Harrogate Full-Time 22800 - 28350 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Retail Branch Manager and ensure customers are at the heart of everything we do.
  • Company: Join Screwfix, a growing team that values support, opportunities, and fun!
  • Benefits: Enjoy competitive salary, 28 days leave, discounts, and excellent training.
  • Why this job: Make a real impact while developing your career in a dynamic retail environment.
  • Qualifications: Management experience and a passion for customer service are essential.
  • Other info: Flexible hours available, with great career growth and learning opportunities.

The predicted salary is between 22800 - 28350 £ per year.

This is your chance to step up. Supporting the Retail Branch Manager, you’ll make sure our customers are the heart of everything we do. You’re always looking for ways to improve what we do and how we do it, knowing that small differences can make a big impact. And with the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us!

At Screwfix we champion a healthy work/life balance and encourage part-time applications, working a minimum of 22.5 hours over 3 days.

WHAT’S IT LIKE TO BE AN ASSISTANT MANAGER AT SCREWFIX?

  • Store standards – alongside the retail Branch Manager, you’ll make sure everything runs smoothly, from front of house to the warehouse. Rolling up your sleeves to keep standards high.
  • Inspire your team – you’ll be hands on and lead by example, motivating your team to give a great customer experience.
  • Store management – budgets, Rota’s and Payroll, P&L analysis, managing stock and improving profits are all part of your role.
  • Experienced in management and wanting to take your career to the next level.
  • Instinctive in knowing what our customers want, you go all out to deliver.
  • Extremely driven, leading you to hit targets and inspire those around you.
  • Inquisitive, ever-questioning and ever-improving.
  • Passionate about our business.
  • Friendly, flexible, reliable & honest.

WHAT'S IN IT FOR ME?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary.
  • 28 days annual leave (including an allowance for bank holidays) increasing with length of service to 33 days.
  • 20% discount with Screwfix and B&Q.
  • Award winning pension - up to 14% contribution from Kingfisher!
  • Discounted healthcare and life cover.
  • Share Save Scheme.
  • We’ll also help you be the best you can be, with excellent training and ongoing development!

Sustainability at Screwfix

We are committed to running our operations sustainably and supporting our customers to make sustainable choices. We want every colleague to feel involved and to champion sustainability in their area, ensuring that sustainability is at the heart of how we work.

Equal Employment Opportunity

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

Accessibility & Support

If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.

Bonus

We believe that success should be shared and hard work should be rewarded. Our yearly bonuses are based on our business targets and measures.

Cycle to work

Whether you’re a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.

High Street Shopping Discounts

As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.

Share Plans

Become a Kingfisher shareholder with a variety of schemes to choose from.

Simply Health

From dental care to acupuncture, you can customise your health plan and claim back money for treatments.

Long Service Awards

From extra pay to bonus holiday days, we’ll celebrate your milestones with tangible rewards. It’s our way of thanking you for building a career with us.

Pension

With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month.

Life Cover

If you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.

Retail Trust

Look after your mental health with free wellbeing resources, including a confidential counselling service.

Mental Health Support

We’ve partnered with Mind, the UK’s leading mental health charity, to provide our colleagues with the support and tools needed to look after your mental health.

Screwfix Community

Whether you’re working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need.

Self-Development

Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning.

Enhanced Family Leave

Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.

Training programmes

We’re growing, and we want our people to grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.

Trade Up to Assistant Store Manager

Through this supportive and hands-on training programme, Supervisors can learn everything they need to become Assistant Store Manager in just 12-15 months. And by the end of it, you’ll qualify with a Level 3 Retail Team Leader Apprenticeship.

Trade Up to Branch Manager

Over 15 months, you’ll undertake close supervision and structured learning as you learn how to run a store. By the end of this programme, you’ll have a Level 4 Retail Manager Apprenticeship and a strong knowledge of how to motivate and develop a team.

Learning for Life

At Screwfix, we believe that opportunity should always be open to all. So whichever business level you’re at, you can learn wider life skills to help you succeed in areas outside of work. We’ve also partnered with Skills Forward, which offers Maths and English coaching to colleagues and their families.

Culture and Inclusion

We all do better when we’re celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, ‘Us’ is comprised and led by true Ambassadors for Diversity & Inclusion. It’s an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.

Quotes from Staff

  • "You get a different range of tasks every day. One day doing delivery, the next serving customers." – Joshy Phillips | Service Assistant
  • "When I joined Screwfix two years ago, I never looked back." – Solomon | Branch Manager
  • "I came to Screwfix for a better work/lifestyle balance." – Natalia | Assistant Store Manager, Park Royal
  • "My favourite part of my role is how I’m here for people; for customers, to support my team, for the branch manager. It makes you feel really valued." – Natalia | Assistant Store Manager, Park Royal

Application process

Apply

Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.

Interview

Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.

Offer

If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.

Assistant Manager in Harrogate employer: Screwfix Direct Ltd

At Screwfix, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises customer satisfaction and employee development. With competitive salaries, generous leave policies, and extensive training programmes, we empower our team members to grow their careers while enjoying a healthy work/life balance. Our commitment to inclusivity and sustainability, combined with unique benefits like discounts and wellness resources, makes Screwfix a rewarding place to work in Harrogate.
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Contact Detail:

Screwfix Direct Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager in Harrogate

✨Tip Number 1

Get to know Screwfix! Before your interview, take a stroll through your local store or check out our website. Familiarising yourself with our products and services will show you’re genuinely interested and ready to hit the ground running.

✨Tip Number 2

Practice makes perfect! Prepare for those competency-based questions by thinking of examples from your past experiences that highlight your management skills and customer service prowess. We want to see how you’ve made an impact before!

✨Tip Number 3

Be yourself! At Screwfix, we value authenticity. Don’t be afraid to let your personality shine through during the interview. Show us your passion for retail and how you can inspire your team to deliver top-notch customer experiences.

✨Tip Number 4

Follow up! After your interview, drop us a quick email thanking the interviewer for their time. It’s a nice touch and keeps you fresh in their minds as they make their decision. Plus, it shows you’re keen on joining our Screwfix family!

We think you need these skills to ace Assistant Manager in Harrogate

Customer Service
Team Leadership
Store Management
Budget Management
Payroll Management
P&L Analysis
Stock Management
Motivational Skills
Problem-Solving Skills
Adaptability
Communication Skills
Attention to Detail
Time Management
Flexibility

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how passionate you are about helping customers and improving our services. A little personality goes a long way!

Tailor Your CV: Make sure your CV is tailored to the Assistant Manager role. Highlight your management experience and any relevant skills that match what we're looking for. We love seeing how your background fits with our values!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to get straight to the good stuff!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need right there!

How to prepare for a job interview at Screwfix Direct Ltd

✨Know Your Stuff

Before the interview, dive deep into Screwfix's values and services. Familiarise yourself with their products and customer service approach. This will not only show your enthusiasm but also help you answer questions more confidently.

✨Showcase Your Leadership Skills

As an Assistant Manager, you'll need to inspire your team. Prepare examples of how you've motivated others in previous roles. Think about times when you led by example or improved team performance – these stories will resonate well.

✨Be Ready for Competency Questions

Expect questions that assess your management skills and customer focus. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.

✨Ask Thoughtful Questions

At the end of the interview, have a few questions ready about the role or company culture. This shows your genuine interest in Screwfix and helps you determine if it’s the right fit for you. Plus, it keeps the conversation flowing!

Assistant Manager in Harrogate
Screwfix Direct Ltd
Location: Harrogate
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