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- Tasks: Lead a dynamic team, ensuring top-notch customer service and high standards in our store.
- Company: Join Screwfix, the go-to retailer for tradespeople with a vibrant team culture.
- Benefits: Enjoy discounts, health perks, and a competitive pension plan while you grow your career.
- Why this job: Be part of a supportive environment where your skills can shine and develop.
- Qualifications: Previous retail experience and a passion for helping customers are essential.
- Other info: Flexible shifts and excellent training programmes to help you advance your career.
The predicted salary is between 24000 - 36000 £ per year.
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 11,000 products across 900+ stores – and that’s not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Benefits include:
- Cycle to work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
- High Street Shopping Discounts: Save money at major high street retailers.
- Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
- Gym Membership: 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
- Health Plan: Customise your health plan and claim back money for treatments.
- Long Service Awards: Celebrate your milestones with tangible rewards.
- Pension: Choose your contribution amount and we add as much as 14% per month.
- Life Cover: Receive up to 4x your annual salary through Death in Service payment.
- Mental Health Support: Free wellbeing resources, including a confidential counselling service.
- Learning Tools: Take advantage of amazing learning tools on offer such as LinkedIn Learning.
- Enhanced Family Leave: Inclusive policy and resources for all parents.
Training programmes include:
- First Steps to Management: A 16-week programme for Service Assistants looking to step into management.
- Power Up to Trade+: A 12-15 month programme providing a Trade Supplier Apprenticeship at level 2.
- Trade Up to Branch Manager: Over 15 months, learn how to run a store and achieve a Level 4 Retail Manager Apprenticeship.
- Learning for Life: Opportunity to learn wider life skills to help you succeed.
We all do better when we’re celebrated for who we are. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace.
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a Service Assistant position, you’ll also need to complete a Situational Judgement Test.
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
Retail Supervisor in Fareham employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Fareham
✨Tip Number 1
Get to know Screwfix! Before your interview, take a stroll to your local store or check out our careers page. The more you know about us, the better you'll shine during the chat!
✨Tip Number 2
Practice makes perfect! Brush up on those competency-based questions we love to ask. Think of examples from your past experiences that show off your skills and how you handle challenges.
✨Tip Number 3
Be yourself! We value authenticity, so don’t be afraid to let your personality shine through. Show us who you are and how you can contribute to our vibrant team culture.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need to ace your application process.
We think you need these skills to ace Retail Supervisor in Fareham
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is tailored to the Retail Supervisor role. Highlight your leadership skills and any relevant experience in retail or customer service. We want to see how you can lead by example!
Show Off Your Personality: Don’t be afraid to let your personality shine through in your application. We’re all about being yourself at Screwfix, so share what makes you unique and how you can contribute to our team culture.
Research Us: Before you hit that apply button, take some time to learn about Screwfix. Familiarise yourself with our products and services, and think about how your experience aligns with our mission of serving tradespeople.
Apply Through Our Website: We recommend applying directly through our website for a smooth process. It’s super easy – just fill in your details and upload your CV. We can’t wait to see your application!
How to prepare for a job interview at Screwfix Direct Ltd.
✨Know Your Stuff
Before your interview, dive deep into Screwfix's products and services. Familiarise yourself with their range of over 11,000 products and understand what makes them stand out in the market. This knowledge will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Retail Supervisor, customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Think about how you can lead by example and create a positive shopping experience, as this aligns perfectly with Screwfix's mission.
✨Be Ready for Competency Questions
Expect competency-based questions during your interview. Practice answering questions that start with 'Tell me about a time when...' or 'Give an example of...'. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Visit a Local Store
If possible, pop into a local Screwfix store before your interview. Observe how the team interacts with customers and the overall atmosphere. This will give you real-life insights to discuss during your interview and demonstrate your proactive approach to understanding the company culture.