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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch customer service and store standards.
- Company: Join Screwfix, a fun and supportive retail environment.
- Benefits: Enjoy competitive pay, 28 days leave, and great discounts.
- Why this job: Kickstart your career with excellent training and growth opportunities.
- Qualifications: Experience in retail supervision and a passion for customer service.
- Other info: Flexible hours and a vibrant team culture await you!
The predicted salary is between 12000 - 18000 £ per year.
Permanent Part Time (28.75 hours)
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Hours to be worked flexibly across Monday to Sunday on a rota basis, with early mornings and late evenings included.
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Key responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Required skills & experience
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution.
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages.
Apply now! – Upload your CV and complete your application.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Be yourself at Screwfix
We all do better when we’re celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace.
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.
Interview
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
Offer
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
Retail Supervisor in Dewsbury employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor in Dewsbury
✨Tip Number 1
Get to know the company! Before your interview, take a stroll through your local Screwfix store. Familiarise yourself with the products and the vibe. It’ll show you’re genuinely interested and ready to lead by example.
✨Tip Number 2
Practice makes perfect! Prepare for those competency-based questions by thinking of examples from your past experiences. We want to hear how you’ve handled customer queries or managed a team in a fast-paced environment.
✨Tip Number 3
Be yourself! At Screwfix, we value authenticity. Don’t be afraid to let your personality shine through during the interview. Show us your passion for customer service and teamwork!
✨Tip Number 4
Apply through our website! It’s super easy to upload your CV and complete your application. Plus, you’ll get all the latest updates on job alerts directly from us. Let’s get you started on this exciting journey!
We think you need these skills to ace Retail Supervisor in Dewsbury
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and our company.
Tailor Your CV: Make sure your CV is tailored to the Retail Supervisor position. Highlight your relevant experience and skills that match what we’re looking for. It’s all about showing us why you’re the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible and avoid long paragraphs. We appreciate a straightforward approach that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to upload your CV!
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Company Inside Out
Before your interview, take some time to really understand Screwfix. Visit a local store if you can, and get a feel for the environment. Familiarise yourself with their products, services, and values. This will not only impress your interviewers but also help you answer questions more confidently.
✨Prepare for Competency Questions
Expect competency-based questions that focus on your past experiences. Think of specific examples where you've demonstrated leadership, customer service, or problem-solving skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Show Your Passion for Customer Service
As a Retail Supervisor, customer service is key. Be ready to discuss how you’ve gone above and beyond for customers in previous roles. Share stories that highlight your ability to connect with customers and lead your team in providing exceptional service.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the role and the company. For example, you could ask about the training programmes mentioned in the job description or how success is measured for a Retail Supervisor at Screwfix.
