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For Companies At a Glance
- Tasks: Transform customer data into impactful stories that shape business strategy.
- Company: Join one of the UK’s fastest-growing retailers, Screwfix.
- Benefits: Enjoy discounts, gym memberships, and comprehensive health plans.
- Why this job: Make a real difference by influencing key decisions with your insights.
- Qualifications: Analytical skills and a passion for understanding customer behaviour.
- Other info: Great opportunities for personal development and career growth.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join Screwfix as a Customer Data Analyst and help us understand our customers like never before.
Love turning numbers into stories? You’re in the right place. In this role, you’ll be the data detective – digging into customer behaviour and commercial performance to uncover insights that actually make a difference. Whether it’s shaping trading updates or sparking ideas for future campaigns, your analysis will help steer decisions across marketing, commercial, and CRM teams – always ensuring we keep the customer at the heart of everything we do!
Location
Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
What’s in it for you?
- 28 days\\\’ holiday (including bank holidays, 5 of which can be taken flexibly) increasing with service up to a maximum of 33 days
- Hybrid working with up to 2 days working from home
- Flexible start and end times around core working hours
- Buy More Holiday – eligible colleagues can boost their holiday allowance by up to one extra week
- Up to 14% employer pension contributions
- Life cover up to 4x your salary
- Health cash plan and discounted gym memberships (up to 25% savings)
- 20% discount at Screwfix and B&Q
Employee benefits
- Cycle to work savings on bikes and accessories
- High Street Shopping Discounts
- Share Plans
- Nuffield Gym membership discounts and Health MOT
- Simply Health dental and wellness options
- Long Service Awards
- Pension plan with employer contributions
- Life Cover (Death in Service)
- Retail Trust mental health resources
- Screwfix and B&Q Discounts
- Mind Training support for mental health
- Screwfix Community access
- Self-Development resources including LinkedIn Learning
- Enhanced Family Leave
- Training programmes and Open Development Programme
Application process
Application details and interview process are provided on our careers page.
Open development
You can take your career almost anywhere at Screwfix. The Open Development Programme offers a wide range of learning modules open to all colleagues, including management-focused pathways with mentorship.
Note
For the role listing: Customer Data Analyst – Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT
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Customer Data Analyst employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Data Analyst
✨Tip Number 1
Get to know the company inside out! Research Screwfix's values, recent campaigns, and customer engagement strategies. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your storytelling skills with data! Prepare examples of how you've turned numbers into actionable insights in previous roles. This will demonstrate your ability to influence decisions, just like you'll be doing as a Customer Data Analyst.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the company culture and the role. They might even share tips that could give you an edge in the interview process.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining us at Screwfix and ready to dive into the world of customer data analysis.
We think you need these skills to ace Customer Data Analyst
Some tips for your application 🫡
Show Your Data Storytelling Skills: When you write your application, make sure to highlight how you've turned data into actionable insights in the past. We want to see your ability to weave numbers into compelling narratives that drive decisions!
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to reflect the skills and experiences that match the Customer Data Analyst role. We love seeing how your background aligns with our needs, so make it personal!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great fit for the role. Less is often more!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll have all your details in one place, making it easier for us to review your application!
How to prepare for a job interview at Screwfix Direct Ltd
✨Know Your Data
Before the interview, dive deep into customer data analysis techniques. Familiarise yourself with tools and methodologies that are relevant to the role. Be ready to discuss how you've turned data into actionable insights in your previous roles.
✨Tell a Compelling Story
Practice articulating how your analyses have influenced decisions in past positions. Use specific examples where your insights led to successful outcomes. This will show your potential employer that you can turn numbers into narratives that drive strategy.
✨Understand the Company
Research Screwfix and its customer base. Understand their market position and recent campaigns. This knowledge will help you tailor your responses and demonstrate your genuine interest in contributing to their success.
✨Prepare for Competency Questions
Expect competency-based questions that assess your analytical skills and teamwork. Prepare examples that showcase your ability to collaborate with cross-functional teams and how your insights have shaped marketing or commercial strategies.
