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- Tasks: Deliver exceptional customer service and support store operations in a dynamic retail environment.
- Company: Join Screwfix, a leading retailer with a focus on customer satisfaction and team collaboration.
- Benefits: Enjoy discounts, health perks, and a competitive pension plan while building your career.
- Why this job: Gain valuable experience and skills in a supportive environment with clear career progression.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Flexible shifts and excellent training programmes to help you thrive.
The predicted salary is between 1040 - 1460 £ per month.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
This is a fixed-term opportunity for 12 months.
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Benefits include:
- Cycle to Work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
- High Street Shopping Discounts: Save money at major high street retailers.
- Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
- Gym Membership: 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.
- Health Plan: Customise your health plan and claim back money for treatments.
- Long Service Awards: Celebrate your milestones with tangible rewards.
- Pension: Choose your contribution amount and we add as much as 14% per month.
- Life Cover: Receive up to 4x your annual salary through Death in Service payment.
- Mental Health Support: Free wellbeing resources, including a confidential counselling service.
- Learning Tools: Access amazing learning tools such as LinkedIn Learning.
- Enhanced Family Leave: Inclusive policy and resources for all parents.
- Training Programmes: Opportunities for personal and professional development.
We believe that opportunity should always be open to all. So whatever business level you’re at, you can learn wider life skills to help you succeed in areas outside of work.
Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.
Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.
If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.
Retail Assistant - Fixed-Term in Cannock employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Fixed-Term in Cannock
✨Tip Number 1
Get to know Screwfix before your interview! Check out their website and maybe even pop into a local store. This way, you’ll have a solid understanding of their culture and what they value, which will help you stand out.
✨Tip Number 2
Practice those competency-based questions! Think about your past experiences and how they relate to the role of a Retail Assistant. We want to hear about times you’ve delivered great customer service or worked as part of a team.
✨Tip Number 3
Don’t forget to show your personality! Screwfix values inclusivity and authenticity, so be yourself during the interview. Share your passion for retail and how you can contribute to their team.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, and you’ll get all the info you need about the role. Plus, it shows you’re keen on joining the Screwfix family!
We think you need these skills to ace Retail Assistant - Fixed-Term in Cannock
Some tips for your application 🫡
Know Your Stuff: Before you start writing your application, take a good look at the job description. Make sure you understand what we're looking for in a Retail Assistant and tailor your application to highlight how your skills and experiences match up.
Be Yourself: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for customer service and any relevant experiences that show how you can contribute to our team.
Keep It Clear and Concise: When it comes to your CV and cover letter, clarity is key. Use simple language and bullet points where possible to make it easy for us to read. Remember, we’re busy too, so get to the point while still showcasing your strengths!
Apply Through Our Website: Make sure you apply through our website for the best chance of getting noticed. It’s super straightforward – just fill in your details and upload your CV. We can’t wait to see your application!
How to prepare for a job interview at Screwfix Direct Ltd
✨Know Your Stuff
Before your interview, take some time to really understand Screwfix and what they stand for. Familiarise yourself with their products, services, and values. A visit to your local Trade Counter can give you a feel for the environment and customer interactions.
✨Prepare for Competency Questions
Expect competency-based questions that assess how you've handled situations in the past. Think of examples from your previous experiences that showcase your customer service skills, teamwork, and problem-solving abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Show Enthusiasm for Customer Service
As a Retail Assistant, your role revolves around customer satisfaction. Be ready to discuss why you enjoy helping customers and how you would go the extra mile to ensure they have a great experience. Share any relevant experiences that highlight your passion for service.
✨Dress the Part
While Screwfix has a casual work environment, it's important to make a good first impression. Dress smartly for your interview, showing that you respect the opportunity and are serious about the role. A neat appearance can set a positive tone for the conversation.
