Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, manage stock, and ensure a smooth store operation.
- Company: Join Screwfix, the go-to retailer for tradespeople, in a vibrant team environment.
- Benefits: Enjoy discounts, health perks, and a competitive pension plan.
- Other info: Opportunities for career advancement and personal development await you.
- Why this job: Be part of a dynamic team that values your input and growth.
- Qualifications: No specific qualifications needed, just a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry‑leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy.
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm)
- Cycle to work: Enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.
- High Street Shopping Discounts: Save money at other major high street retailers.
- Share Plans: Become a Kingfisher shareholder with a variety of schemes to choose from.
- Health Benefits: Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7‑day pass. Customise your health plan and claim back money for treatments.
- Long Service Awards: Celebrate your milestones with tangible rewards.
- Pension: Choose your contribution amount and we add as much as 14% per month.
- Life Cover: Receive up to 4x your annual salary through Death in Service payment if you opt into our pension scheme.
- Retail Trust: Access free wellbeing resources, including a confidential counselling service.
- Mental Health Support: We’ve partnered with Mind, the UK’s leading mental health charity, to provide support and tools needed to look after mental health.
- Community: Stay in touch with colleagues and access the resources you need.
- Self‑Development: Take advantage of our learning tools on offer such as LinkedIn Learning.
- Enhanced Family Leave: Inclusive family leave policy and resources for all parents.
- Training programmes: Opportunities for personal and professional growth.
- First Steps to Management: A 16-week programme for Service Assistants looking to step into management.
- Power Up to Trade+: A 12-15 month programme offering a Trade Supplier Apprenticeship at level 2.
- Trade Up to Branch Manager: Over 15 months of structured learning to run a store.
- Learning for Life: Opportunity to learn wider life skills and Maths and English coaching for colleagues and their families.
We all do better when we’re celebrated for who we are. A warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace.
Retail Assistant in Barnstaple employer: Screwfix Direct Ltd
Contact Detail:
Screwfix Direct Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Barnstaple
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Screwfix. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills and experiences align with the Retail Assistant role. Confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows you care about the opportunity and are ready to represent Screwfix.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the role!
We think you need these skills to ace Retail Assistant in Barnstaple
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about yourself and what makes you tick. Remember, we’re all about great service and a friendly vibe!
Tailor Your Application: Make sure to tailor your application to the Retail Assistant role. Highlight any relevant experience or skills that match what we’re looking for. It shows us you’ve done your homework and are genuinely interested in joining our team.
Keep It Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points if it helps, and make sure to proofread for any typos or errors. A clean application reflects your attention to detail, which is super important in retail.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company culture right there!
How to prepare for a job interview at Screwfix Direct Ltd
✨Know the Company
Before your interview, take some time to research Screwfix. Understand their values, products, and the role they play in supporting tradespeople. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Retail Assistant, customer service is key. Prepare examples from your past experiences where you provided excellent service or resolved customer issues. Be ready to discuss how you can contribute to making customers feel valued and satisfied.
✨Be Ready for Practical Scenarios
Expect situational questions that assess how you would handle specific retail scenarios. Think about times when you had to multitask or deal with difficult customers. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared to ask the interviewer. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows your interest in the position and helps you gauge if it's the right fit for you.