At a Glance
- Tasks: Support the Retail Branch Manager and ensure excellent customer service.
- Company: Join Screwfix, a growing team focused on customer satisfaction and sustainability.
- Benefits: Enjoy competitive salary, 28-33 days leave, discounts, bonuses, and great training.
- Why this job: Be part of a supportive culture that values your input and career growth.
- Qualifications: Management experience and a passion for delivering exceptional customer experiences required.
- Other info: Flexible part-time roles available, with a commitment to sustainability.
The predicted salary is between 28800 - 43200 £ per year.
Overview
This is your chance to step up. Supporting the Retail Branch Manager, you’ll make sure our customers are the heart of everything we do. You’re always looking for ways to improve what we do and how we do it, knowing that small differences can make a big impact. And with the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us!
At Screwfix we champion a healthy work/life balance and encourage part-time applications, working a minimum of 22.5 hours over 3 days.
Responsibilities
WHAT’S IT LIKE TO BE AN ASSISTANT MANAGER AT SCREWFIX?
- Store standards – alongside the retail Branch Manager, you’ll make sure everything runs smoothly, from front of house to the warehouse. Rolling up your sleeves to keep standards high
- Inspire your team – you’ll be hands on and lead by example, motivating your team to give a great customer experience
- Store management – budgets, Rota’s and Payroll, P&L analysis, managing stock and improving profits are all part of your role.
Qualifications
YOU ARE…
- Experienced in management and wanting to take your career to the next level
- Instinctive in knowing what our customers want, you go all out to deliver
- Extremely driven, leading you to hit targets and inspire those around you
- Inquisitive, ever-questioning and ever-improving
- Passionate about our business
- Friendly, flexible, reliable & honest
WHAT\’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for bank holidays) increasing with length of service to 33 days
- 20% discount with Screwfix and B&Q
- Annual bonus scheme
- Award winning pension – up to 14% contribution from Kingfisher!
- Discounted healthcare and life cover
- Share Save Scheme
- We’ll also help you be the best you can be, with excellent training and ongoing development!
To find out more please email careers@screwfix.com for any queries
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Apply – Upload your CV and complete your application
Sustainability at Screwfix
We are committed to running our operations sustainably and supporting our customers to make sustainable choices. We want every colleague to feel involved and to champion sustainability in their area, ensuring that sustainability is at the heart of how we work.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Assistant Manager employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Screwfix's values and customer service approach. Understanding their commitment to customer satisfaction will help you demonstrate how you can contribute to their mission during the interview.
✨Tip Number 2
Prepare examples from your previous management experience that showcase your ability to lead a team and improve store performance. Be ready to discuss specific situations where you motivated your team or enhanced customer experiences.
✨Tip Number 3
Research current trends in retail management and customer service. Being knowledgeable about industry standards will allow you to engage in meaningful conversations during your interview, showing that you're proactive and well-informed.
✨Tip Number 4
Network with current or former employees of Screwfix on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your application and interview.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Assistant Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your management experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Strong Cover Letter: In your cover letter, express your passion for the role and the company. Mention specific examples of how you've inspired teams or improved processes in previous roles, demonstrating your fit for the position.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Understand the Company Culture
Before your interview, take some time to research Screwfix's values and culture. Understanding their commitment to customer service and sustainability will help you align your answers with what they value most.
✨Showcase Your Management Experience
Be prepared to discuss your previous management roles and how you've successfully led teams. Highlight specific examples where you motivated your team or improved store standards, as this is crucial for the Assistant Manager position.
✨Demonstrate Customer Focus
Since the role revolves around ensuring customers are at the heart of everything, think of instances where you've gone above and beyond for customers. Share these stories to illustrate your instinctive understanding of customer needs.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company. You might ask about their training programmes or how they measure success in the Assistant Manager role.