Assistant Manager

Assistant Manager

Leicester Full-Time 22700 - 30700 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Retail Branch Manager and ensure excellent customer service.
  • Company: Join Screwfix, a leading retailer known for its supportive and fun work environment.
  • Benefits: Enjoy competitive pay, 28 days leave, discounts, and an award-winning pension plan.
  • Why this job: This role offers growth opportunities, hands-on training, and a chance to make a real impact.
  • Qualifications: Management experience and a passion for customer service are essential.
  • Other info: Flexible hours available; part-time applications welcome.

The predicted salary is between 22700 - 30700 £ per year.

From £27,650.00 per year

Fixed Term/Secondment (35.75 hours) – Fixed

3 month Fixed Term Contract / Secondment, opportunity for the role to become permanent

This is your chance to step up. Supporting the Retail Branch Manager, you’ll make sure our customers are the heart of everything we do. You’re always looking for ways to improve what we do and how we do it, knowing that small differences can make a big impact. And with the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us!

At Screwfix we champion a healthy work/life balance and encourage part-time applications, working a minimum of 22.5 hours over 3 days.

WHAT’S IT LIKE TO BE AN ASSISTANT MANAGER AT SCREWFIX?

  • Store standards – alongside the retail Branch Manager, you’ll make sure everything runs smoothly, from front of house to the warehouse. Rolling up your sleeves to keep standards high
  • Inspire your team – you’ll be hands on and lead by example, motivating your team to give a great customer experience
  • Store management – budgets, Rota’s and Payroll, P&L analysis, managing stock and improving profits are all part of your role.
  • Experienced in management and wanting to take your career to the next level
  • Instinctive in knowing what our customers want, you go all out to deliver
  • Extremely driven, leading you to hit targets and inspire those around you
  • Inquisitive, ever-questioning and ever-improving
  • Passionate about our business
  • Friendly, flexible, reliable & honest

WHAT\’S IN IT FOR ME?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary
  • 28 days annual leave (including an allowance for bank holidays) increasing with length of service to 33 days
  • 20% discount with Screwfix and B&Q
  • Award winning pension – up to 14% contribution from Kingfisher!
  • Discounted healthcare and life cover
  • Share Save Scheme
  • We’ll also help you be the best you can be, with excellent training and ongoing development!

To find out more please email careers@screwfix.com for any queries

Follow us and find out more on our LinkedIn, Instagram & Twitter pages

Apply – Upload your CV and complete your application

Sustainability at Screwfix

We are committed to running our operations sustainably and supporting our customers to make sustainable choices. We want every colleague to feel involved and to champion sustainability in their area, ensuring that sustainability is at the heart of how we work.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com

Follow us on our LinkedIn, Instagram & Twitter pages

Bonus

We believe that success should be shared and hard work should be rewarded. Our yearly bonuses are based on our business targets and measures.

Cycle to work

Whether you’re a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.

High Street Shopping Discounts

As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.

Share Plans

Become a Kingfisher shareholder with a variety of schemes to choose from.

Simply Health

From dental care to acupuncture, you can customise your health plan and claim back money for treatments.

Long Service Awards

From extra pay to bonus holiday days, we’ll celebrate your milestones with tangible rewards. It’s our way of thanking you for building a career with us.

Pension

With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month.

Life Cover

If you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.

Retail Trust

Look after your mental health with free wellbeing resources, including a confidential counselling service.

Screwfix and B&Q Discounts

As a member of the Kingfisher group, you’ll enjoy 20% off all B&Q and Screwfix products.

Mind Training

We’ve partnered with Mind, the UK’s leading mental health charity, to provide colleagues with the support and tools needed to look after your mental health.

Screwfix Community

Whether you’re working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need.

Self-Development

Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning.

Enhanced Family Leave

Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.

Training programmes

We’re growing, and we want our people grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.

Trade Up to Assistant Store Manager

With 770+ stores and counting, there are plenty of paths into management for our retail team. Through this supportive and hands-on training programme, Supervisors can learn everything they need to become Assistant Store Manager in just 12-15 months. And by the end of it, you’ll qualify with a Level 3 Retail Team Leader Apprenticeship.

Trade Up to Branch Manager

Over 15 months, you’ll undertake close supervision and structured learning as you learn how to run a store. By the end of this programme, you’ll have a Level 4 Retail Manager Apprenticeship and a strong knowledge of how to motivate and develop a team.

Learning for Life

At Screwfix, we believe that opportunity should always be open to all. So whatever business level you’re at, you can learn wider life skills to help you succeed in areas outside of work. We’ve also partnered with Skills Forward, which offers Maths and English coaching to colleagues and their families both.

“You get a different range of tasks every day. One day doing delivery, the next serving customers.”

“You get a different range of tasks every day. One day doing delivery, the next serving customers.” Joshy Phillips | Service Assistant

“When I joined Screwfix two years ago, I never looked back.”

“When I joined Screwfix two years ago, I never looked back.” Solomon | Branch Manager

“I came to Screwfix for a better work/lifestyle balance.”

“My favourite part of my role is how I’m here for people; for customers, to support my team, for the branch manager. It makes you feel really valued.”

“My favourite part of my role is how I’m here for people; for customers, to support my team, for the branch manager. It makes you feel really valued.” Natalia | Assistant Store Manager, Park Royal

We all do better when we’re celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, \’Us\’, helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, ‘Us’ is comprised and led by true Ambassadors for Diversity & Inclusion. It’s an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.

Application process

Apply online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.

Interview

Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.

Offer

If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.

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Assistant Manager employer: Screwfix Direct Ltd

At Screwfix, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With competitive salaries, generous benefits including up to 33 days of annual leave, and extensive training programmes, we empower our team members to grow their careers while maintaining a healthy work/life balance. Located in Leicester, our vibrant branch is part of a rapidly expanding company that values sustainability and community engagement, making it a rewarding place to work.
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Contact Detail:

Screwfix Direct Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

Tip Number 1

Familiarise yourself with Screwfix's products and services. Visit a local store to get a feel for the environment and customer interactions. This will help you speak confidently about your experience during the interview.

Tip Number 2

Prepare to discuss your management style and how you motivate teams. Think of specific examples from your past experiences that demonstrate your ability to lead and inspire others, as this is crucial for the Assistant Manager role.

Tip Number 3

Research the latest trends in retail management and customer service. Being knowledgeable about industry standards can set you apart and show your commitment to continuous improvement, which aligns with Screwfix's values.

Tip Number 4

Engage with Screwfix on social media platforms like LinkedIn and Instagram. This not only keeps you updated on company news but also shows your genuine interest in the brand, which can be a great conversation starter during interviews.

We think you need these skills to ace Assistant Manager

Leadership Skills
Customer Service Orientation
Team Motivation
Budget Management
Stock Management
Analytical Skills
Problem-Solving Skills
Communication Skills
Flexibility
Reliability
Attention to Detail
Time Management
Sales Target Achievement
Training and Development

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Assistant Manager position at Screwfix. Understand the key responsibilities and required skills, so you can tailor your application accordingly.

Tailor Your CV: Customise your CV to highlight relevant experience in management and customer service. Use specific examples that demonstrate your ability to lead a team and improve customer experiences, as these are crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Screwfix's values. Mention how your skills align with their focus on customer satisfaction and team motivation.

Prepare for the Interview: Research common interview questions for management roles and prepare your answers. Be ready to discuss your previous experiences and how they relate to the responsibilities of an Assistant Manager at Screwfix.

How to prepare for a job interview at Screwfix Direct Ltd

Know the Company

Before your interview, take some time to research Screwfix. Familiarise yourself with their values, products, and recent news. This will not only show your interest but also help you answer questions more effectively.

Prepare for Competency Questions

Expect competency-based questions that assess your management skills and customer service experience. Use the STAR method (Situation, Task, Action, Result) to structure your answers and provide clear examples from your past roles.

Show Your Leadership Style

As an Assistant Manager, you'll need to inspire and motivate your team. Be ready to discuss your leadership style and how you've successfully led teams in the past. Highlight any specific achievements that demonstrate your ability to drive results.

Ask Insightful Questions

At the end of the interview, be prepared to ask questions that show your enthusiasm for the role and the company. Inquire about the team dynamics, training opportunities, or how success is measured in the Assistant Manager position.

Assistant Manager
Screwfix Direct Ltd
Location: Leicester

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