Trade Supervisor

Trade Supervisor

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for Trade customers, helping them find what they need.
  • Company: Join Screwfix, a supportive and fun team dedicated to growth and development.
  • Benefits: Enjoy competitive pay, 28-33 days leave, discounts, and a great pension scheme.
  • Why this job: Build relationships, inspire your team, and make a real impact in a trusted retailer.
  • Qualifications: Great at building relationships, driven to learn, and a friendly, reliable team player.
  • Other info: Flexible shifts and excellent training provided to help you succeed.

The predicted salary is between 24000 - 36000 £ per year.

Overview

You’ll be the go-to person for our Trade customers. Representing the team on our Trade Sales Counter, you’ll help our Trade customers, predominately plumbers and electricians, to get exactly what they need for the job. You don’t need to be an expert about Trade, it’s all about relationship building, And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Responsibilities

WHAT’S IT LIKE TO BE A SUPERVISOR?

  • Get to know your customers –you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales. The relationships you and your team build will make us their trusted, go-to retailer
  • Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, on-boarding new customers and giving great service
  • Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of

Qualifications

YOU ARE…

  • Great at building relationships with your customers, as well as your team
  • Driven to learn and build your skill set
  • Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark
  • A real people person, and your enthusiasm to always do better is infectious
  • Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary
  • 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
  • Award-winning company pension scheme – up to 14% Kingfisher contribution!
  • Life cover
  • 20% discount with Screwfix and B&Q
  • Discounted healthcare
  • Company share save schemes
  • We’ll also help you be the best you can be, with excellent training and ongoing development.

To find out more about us, please email careers@screwfix.com for any queries!

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Apply now! – Upload your CV and complete your application

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com

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Trade Supervisor employer: Screwfix Direct Ltd.

Screwfix is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where relationship building with Trade customers is key. With competitive salaries, generous annual leave, and award-winning training programmes, you will have ample opportunities to develop your skills and advance your career in a dynamic environment. Join us in a role that not only values hard work but also fosters a sense of community and pride in serving our customers.
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Contact Detail:

Screwfix Direct Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Trade Supervisor

✨Tip Number 1

Familiarise yourself with the trade industry, especially plumbing and electrical work. Understanding common projects and challenges faced by trade customers will help you build rapport and trust when you interact with them.

✨Tip Number 2

Practice your communication skills! Being a people person is key in this role, so engage in conversations with friends or family about their projects. This will help you become more comfortable discussing trade-related topics.

✨Tip Number 3

Show your enthusiasm for learning. Research the latest trends and products in the trade sector, and be prepared to discuss how these can benefit customers. This proactive approach will demonstrate your commitment to the role.

✨Tip Number 4

Network with professionals in the trade industry. Attend local trade shows or community events to meet plumbers and electricians. Building these connections can provide valuable insights and may even lead to recommendations for your application.

We think you need these skills to ace Trade Supervisor

Customer Relationship Management
Sales Skills
Team Leadership
Communication Skills
Problem-Solving Skills
Coaching and Mentoring
Time Management
Flexibility
Reliability
Industry Knowledge
Motivational Skills
Adaptability
Interpersonal Skills
Attention to Detail

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Trade Supervisor. Familiarise yourself with the key skills required, such as relationship building and team leadership, to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in customer service or team management. Use specific examples that demonstrate your ability to build relationships and drive sales, as these are crucial for the role.

Show Enthusiasm for the Industry: Express your genuine interest in the trade industry in your application. Mention any relevant knowledge or experiences that showcase your passion and willingness to learn, as this aligns with the company's values.

Tailor Your Application: Customise your CV and cover letter for the Trade Supervisor position. Use keywords from the job description and ensure your application reflects how you meet the qualifications and responsibilities outlined by the company.

How to prepare for a job interview at Screwfix Direct Ltd.

✨Know Your Customers

Before the interview, think about how you would engage with Trade customers. Be ready to discuss your approach to building relationships and understanding their needs, as this is crucial for the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've inspired or coached a team in the past. Highlight your ability to lead by example and motivate others, as this will be key in your role as a supervisor.

✨Demonstrate Your Willingness to Learn

Express your enthusiasm for learning and developing your skills. Mention any relevant experiences where you've taken the initiative to improve your knowledge, especially in relation to the Trade industry.

✨Be Personable and Approachable

During the interview, let your friendly and flexible nature shine through. Show that you are a real people person who enjoys engaging with others, as this will resonate well with the company culture.

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