Retail Supervisor

Retail Supervisor

Biggleswade Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, assist customers, and maintain store standards.
  • Company: Join Screwfix, a growing company known for support and fun.
  • Benefits: Enjoy competitive salary, 28-33 days leave, discounts, and pension scheme.
  • Why this job: Great opportunity for career growth with excellent training and a fun team culture.
  • Qualifications: Experience in supervising teams, strong customer service skills, and a passion for retail.
  • Other info: Flexible shifts available to support work-life balance.

The predicted salary is between 24000 - 36000 Β£ per year.

Overview

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday – Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

  • Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
  • Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
  • Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Qualifications

YOU ARE…

  • An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
  • Great at giving amazing customer service, and able to translate that into sales
  • Inquisitive, ever-questioning and ever-improving
  • Passionate about our business
  • Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary
  • 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
  • Award-winning company pension scheme – up to 14% Kingfisher contribution!
  • Life cover
  • 20% discount with Screwfix and B&Q
  • Discounted healthcare
  • Company share save schemes
  • We’ll also help you be the best you can be, with excellent training and ongoing development.

To find out more about us, please email careers@screwfix.com for any queries

Follow us and find out more on our LinkedIn, Instagram & Twitter pages

Apply now! – Upload your CV and complete your application

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com

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Retail Supervisor employer: Screwfix Direct Ltd.

Screwfix is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where teamwork and customer service excellence are at the forefront. With competitive salaries, generous annual leave, and award-winning training programmes, employees can thrive in a dynamic retail environment while enjoying a healthy work-life balance. Join us to be part of a fun and dedicated team that values your contributions and provides numerous opportunities for career advancement.
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Contact Detail:

Screwfix Direct Ltd. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Supervisor

✨Tip Number 1

Familiarise yourself with the company culture and values at Screwfix. Understanding what they stand for will help you align your responses during interviews and demonstrate that you're a great fit for their team.

✨Tip Number 2

Prepare to discuss your previous experience in managing teams and providing excellent customer service. Think of specific examples where you led by example or improved store standards, as these will resonate well with the hiring managers.

✨Tip Number 3

Show your enthusiasm for the role by engaging with Screwfix on social media. Comment on their posts or share relevant content to demonstrate your interest in the company and its products.

✨Tip Number 4

Network with current or former employees of Screwfix if possible. They can provide valuable insights into the interview process and what it’s like to work there, which can give you an edge in your application.

We think you need these skills to ace Retail Supervisor

Leadership Skills
Customer Service Excellence
Team Management
Cash Handling
Stock Management
Communication Skills
Problem-Solving Skills
Attention to Detail
Flexibility
Reliability
Sales Skills
Time Management
Adaptability
Training and Development

Some tips for your application 🫑

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Retail Supervisor position. Tailor your application to highlight relevant experience and skills that match these requirements.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your supervisory experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.

Write a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've successfully led a team or improved store standards in previous roles. Make it personal and engaging to stand out.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for a supervisory role.

How to prepare for a job interview at Screwfix Direct Ltd.

✨Show Your Leadership Skills

As a Retail Supervisor, you'll be leading a team. During the interview, share examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and set a positive example.

✨Demonstrate Customer Service Excellence

Customer service is key in this role. Be prepared to discuss specific instances where you provided outstanding service or resolved customer issues effectively. This will show that you understand the importance of customer satisfaction.

✨Know the Company and Its Values

Research Screwfix and its values before the interview. Understanding their commitment to customer service and teamwork will help you align your answers with what they are looking for in a candidate.

✨Prepare Questions to Ask

Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Retail Supervisor
Screwfix Direct Ltd.
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