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For Companies At a Glance
- Tasks: Lead a team, assist customers, and maintain store standards.
- Company: Join Screwfix, a growing company known for support and fun.
- Benefits: Enjoy competitive salary, 28-33 days leave, discounts, and pension scheme.
- Why this job: Great opportunity for career growth with excellent training and a fun team culture.
- Qualifications: Experience in supervision, strong customer service skills, and a passion for improvement.
- Other info: Flexible shifts to support work-life balance; apply now!
The predicted salary is between 24000 - 36000 £ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries. Follow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply now! – Upload your CV and complete your application.
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Supervisor employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Showcase your leadership skills during the interview. Be prepared to discuss specific examples of how you've successfully managed a team in a fast-paced environment, as this is crucial for the Retail Supervisor role.
✨Tip Number 2
Familiarise yourself with Screwfix's products and services. Being knowledgeable about what they offer will not only impress your interviewers but also demonstrate your genuine interest in the company.
✨Tip Number 3
Prepare to discuss your customer service philosophy. Since the role emphasises amazing customer service, think of ways you can translate that into sales and share those insights during your conversation.
✨Tip Number 4
Emphasise your adaptability and willingness to learn. The job requires flexibility and a commitment to ongoing development, so be ready to talk about how you've embraced change in previous roles.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Retail Supervisor position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your supervisory experience, customer service skills, and any achievements in previous roles. Use bullet points for clarity and focus on quantifiable results.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and customer service. Mention specific examples of how you've led teams or improved store performance in the past, aligning with the company's values.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. During the interview, share examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and set a positive example.
✨Demonstrate Customer Focus
Customer service is key in this role. Be prepared to discuss how you've provided excellent customer service in previous positions. Use specific examples to illustrate how you understand customer needs and how you’ve gone above and beyond to meet them.
✨Know the Company and Its Values
Research Screwfix and understand its values and culture. Be ready to explain why you want to work there and how your personal values align with theirs. This shows genuine interest and helps you stand out.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to resolve conflicts or manage stock issues, and be ready to discuss your thought process and outcomes.
