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For Companies At a Glance
- Tasks: Lead a team, assist customers, and maintain store standards.
- Company: Join Screwfix, a growing company known for support and fun.
- Benefits: Enjoy competitive salary, 28-33 days leave, discounts, and pension scheme.
- Why this job: Great opportunity for career growth with excellent training and a fun team culture.
- Qualifications: Experience in supervising teams, strong customer service skills, and a passion for retail.
- Other info: Flexible shifts available to support work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
We’ll also help you be the best you can be, with excellent training and ongoing development.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Supervisor employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with the company culture and values at Screwfix. Understanding what they stand for will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Be ready to discuss specific situations where you improved customer service or boosted sales.
✨Tip Number 3
Research common retail challenges and think about how you would address them as a supervisor. This will not only prepare you for potential interview questions but also show your proactive approach to problem-solving.
✨Tip Number 4
Engage with Screwfix on social media platforms like LinkedIn, Instagram, and Twitter. This can give you insights into their latest initiatives and help you connect with current employees, which may provide valuable information for your application.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a supervisor or duty manager. Emphasise your ability to manage a team in a fast-paced environment and showcase any relevant achievements in customer service and sales.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for retail and your understanding of the role. Mention specific examples of how you've led teams, improved customer service, or managed store standards in previous positions.
Showcase Your Skills: In your application, clearly outline your skills that align with the job description, such as leadership, customer service excellence, and stock management. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a supervisory role.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. During the interview, share examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and set a positive example.
✨Demonstrate Customer Focus
Customer service is key in this role. Be prepared to discuss how you've provided excellent customer service in previous positions. Use specific examples to illustrate how you understand customer needs and how you can translate that into sales.
✨Know the Company and Its Values
Research Screwfix and understand its values and culture. Be ready to explain why you want to work there and how your personal values align with theirs. This shows genuine interest and commitment to the company.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you've had to manage stock issues or resolve customer complaints, and be ready to discuss your approach and outcomes.
