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For Companies At a Glance
- Tasks: Lead a dynamic retail team, ensuring top-notch customer service and smooth store operations.
- Company: Join Screwfix, a growing company known for its supportive culture and fun work environment.
- Benefits: Enjoy competitive pay, 28 days annual leave, discounts, and an award-winning pension scheme.
- Why this job: This role offers excellent training, career growth, and the chance to make a real impact.
- Qualifications: Previous supervisory experience in retail, strong customer service skills, and a passion for teamwork.
- Other info: Flexible shifts available; perfect for balancing work with studies or other commitments.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about retail and looking for a new challenge? We are hiring a Full-time Retail Supervisor for our Braintree Screwfix branch. This role requires full flexibility on both Weekdays and Weekends. You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
Joining Screwfix means joining a growing team – full of support, opportunities, and fun! We offer a competitive salary, 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave. Award-winning company pension scheme - up to 14% Kingfisher contribution! Life cover, 20% discount with Screwfix and B&Q, discounted healthcare, and company share save schemes. We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries. Follow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply now! – Upload your CV and complete your application.
Retail Supervisor employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Screwfix's products and services. Understanding the range of items they offer will not only help you in conversations during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a fast-paced environment. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Highlight your flexibility and willingness to work varied shifts. Since the role requires full flexibility, emphasising your availability for both weekdays and weekends can set you apart from other candidates.
✨Tip Number 4
Engage with Screwfix on social media platforms like LinkedIn, Instagram, and Twitter. This not only keeps you updated on their latest news but also shows your enthusiasm for the company culture and values.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Retail Supervisor position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your supervisory experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results where possible.
Write a Compelling Cover Letter: In your cover letter, express your passion for retail and leadership. Mention specific examples of how you've successfully managed teams or improved customer satisfaction in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. During the interview, share examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and set a positive example.
✨Demonstrate Customer Service Excellence
Customer service is key in retail. Be prepared to discuss specific instances where you provided outstanding service or resolved customer issues effectively. This will show that you understand the importance of customer satisfaction.
✨Know the Company and Its Values
Research Screwfix and its values before the interview. Understanding their commitment to customer service and teamwork will help you align your answers with what they are looking for in a candidate.
✨Be Flexible and Adaptable
The role requires flexibility in working hours. Be ready to discuss your availability and willingness to work various shifts. Emphasising your adaptability will demonstrate that you're a good fit for the fast-paced retail environment.
