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For Companies At a Glance
- Tasks: Lead the team, assist customers, and manage store operations.
- Company: Join Screwfix, a growing retail company known for its supportive culture.
- Benefits: Enjoy competitive pay, 28 days leave, discounts, and a great pension scheme.
- Why this job: Be part of a fun team while developing your skills in a fast-paced environment.
- Qualifications: Experience in retail supervision and a passion for customer service are essential.
- Other info: Flexible shifts available to support work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about retail and looking for a new challenge? We are hiring a Retail Supervisor for our Ripon Screwfix branch. This role requires availability on both weekdays and weekends. You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. With the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?
- Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliance and stock management.
- Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications
YOU ARE…
- An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
WHAT’S IN IT FOR YOU?
Joining Screwfix means joining a growing team – full of support, opportunities, and fun! We offer a competitive salary, 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave. Award-winning company pension scheme - up to 14% Kingfisher contribution! Life cover, 20% discount with Screwfix and B&Q, discounted healthcare, and company share save schemes. We’ll also help you be the best you can be, with excellent training and ongoing development.
To find out more about us, please email careers@screwfix.com for any queries. Follow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply now! – Upload your CV and complete your application.
Retail Supervisor employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Supervisor
✨Tip Number 1
Familiarise yourself with Screwfix's products and services. Understanding the range of items available will not only help you in customer interactions but also demonstrate your genuine interest in the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a retail environment. Be ready to discuss specific situations where you improved team performance or customer satisfaction.
✨Tip Number 3
Engage with current employees on social media platforms like LinkedIn or Instagram. This can give you insights into the company culture and values, which you can reference in conversations during the interview process.
✨Tip Number 4
Prepare to discuss your approach to maintaining store standards and managing stock. Think about how you would handle common challenges in a retail setting, as this will show your problem-solving abilities and readiness for the role.
We think you need these skills to ace Retail Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in retail supervision and customer service. Use specific examples that demonstrate your ability to lead a team and manage store operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, such as managing cash reconciliations and ensuring high store standards.
Highlight Relevant Experience: In your application, emphasise any previous supervisory roles or experiences in fast-paced environments. Discuss how you have successfully improved customer service and contributed to sales in past positions.
Show Enthusiasm for the Company: Research Screwfix and mention why you want to work for them specifically. Highlight their values, training programmes, and commitment to employee development, and explain how these resonate with your career goals.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Show Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. During the interview, share examples of how you've successfully managed a team in the past. Highlight your ability to motivate others and set a positive example.
✨Demonstrate Customer Service Excellence
Customer service is key in retail. Be prepared to discuss specific instances where you provided outstanding service or resolved customer issues effectively. This will show that you understand the importance of customer satisfaction.
✨Know the Company and Its Values
Research Screwfix and its values before the interview. Understanding their commitment to customer service and teamwork will help you align your answers with what they are looking for in a candidate.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about common retail challenges and how you would handle them, such as managing stock discrepancies or dealing with difficult customers.
