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For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a fun store environment.
- Company: Join Screwfix, a growing company focused on customer service and teamwork.
- Benefits: Enjoy 28 days annual leave, discounts, and an award-winning pension scheme.
- Why this job: Great training, supportive culture, and opportunities for career development await you!
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn.
- Other info: This is a fixed-term contract for up to 3 months.
Overview
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track to develop your career.
This is a fixed-term contract opportunity for up to 3 months.
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
YOU ARE…
- Amazing at giving great service, with a positive can-do, no-nonsense approach
- Prepared to work hard and make the most of our training
- A great communicator who loves to help people
- Willing to learn, you don’t need retail experience to succeed
- Friendly, flexible, reliable, honest and enthusiastic!
WHAT’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development, we’ll also help you be the best you can be.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages!
Apply now! – Upload your CV and complete your application
Please note, this advert may close early if the appropriate number of applications has been reached.
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Retail Assistant - FTC employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - FTC
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. This knowledge will help you engage with customers effectively and demonstrate your commitment to providing excellent service.
✨Tip Number 2
Showcase your communication skills during any interactions, whether in person or over the phone. Being friendly and approachable can make a significant difference in how you connect with potential employers.
✨Tip Number 3
Emphasise your willingness to learn and adapt. Retail environments can be fast-paced, so demonstrating your flexibility and eagerness to take on new challenges will set you apart from other candidates.
✨Tip Number 4
Engage with Screwfix on social media platforms like LinkedIn, Instagram, and Twitter. This not only shows your interest in the company but also helps you stay updated on their culture and values, which you can reference in conversations.
We think you need these skills to ace Retail Assistant - FTC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills and experiences.
Tailor Your CV: Customise your CV to reflect the qualities mentioned in the job description. Emphasise your customer service skills, communication abilities, and any relevant experience, even if it's not directly in retail.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you embody the qualities they are looking for, such as being friendly, flexible, and reliable.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Prepare examples of how you've helped customers in the past, even if it's from a different context. This will demonstrate your understanding of the role and your commitment to putting customers first.
✨Familiarise Yourself with Screwfix Products
Take some time to research the types of products Screwfix offers. Being knowledgeable about their inventory will not only impress your interviewers but also show that you're genuinely interested in the role and ready to assist customers effectively.
✨Emphasise Teamwork
Screwfix values teamwork, so be prepared to discuss your experiences working in a team environment. Share specific instances where you collaborated with others to achieve a common goal, highlighting your ability to contribute positively to a team dynamic.
✨Demonstrate a Positive Attitude
A friendly and enthusiastic attitude can set you apart from other candidates. During the interview, maintain a positive demeanour, smile, and express your eagerness to learn and grow within the company. This will resonate well with the interviewers and align with the company's culture.
