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For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and maintain store standards.
- Company: Join Screwfix, a leading retailer known for great service and team spirit.
- Benefits: Enjoy 28 days annual leave, discounts, and an award-winning pension scheme.
- Why this job: Gain valuable experience in a fun, supportive environment while developing your career.
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn!
- Other info: This is a fixed-term contract for up to 3 months with flexible hours.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work-life balance, you’ll be on the right track to develop your career. This is a fixed-term contract opportunity up to 3 months. Hours available per week: 12 or 16.
Responsibilities
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high.
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
- You are amazing at giving great service, with a positive can-do, no-nonsense approach.
- Prepared to work hard and make the most of our training.
- A great communicator who loves to help people.
- Willing to learn; you don’t need retail experience to succeed.
- Friendly, flexible, reliable, honest and enthusiastic!
What’s in it for me?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development; we’ll also help you be the best you can be.
Apply now! – Upload your CV and complete your application.
Please note, this advert may close early if the appropriate number of applications has been reached.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Retail Assistant - FTC employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - FTC
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what they offer will help you engage with customers more effectively and demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether it's in person or over the phone. Practice active listening and be ready to share examples of how you've helped customers in the past.
✨Tip Number 3
Connect with current or former employees on LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the interview.
✨Tip Number 4
Be prepared to discuss your flexibility and willingness to learn. Since the role requires a positive attitude and adaptability, emphasising these traits can set you apart from other candidates.
We think you need these skills to ace Retail Assistant - FTC
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills and experiences.
Tailor Your CV: Customise your CV to reflect the qualities Screwfix values, such as great customer service, communication skills, and a positive attitude. Use specific examples from your past experiences that demonstrate these traits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how you can contribute to their team. Keep it concise and engaging.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Prepare examples of how you've helped customers in the past, even if it's not from a retail background. This will demonstrate your understanding of the role and your commitment to putting customers first.
✨Be Ready to Discuss Teamwork
Screwfix values teamwork, so be prepared to talk about your experiences working in a team. Share specific instances where you collaborated with others to achieve a common goal, highlighting your flexibility and reliability.
✨Demonstrate Your Willingness to Learn
Since prior retail experience isn't necessary, focus on your eagerness to learn and grow. Mention any relevant training or skills you've acquired in other roles that could translate well into this position, showing that you're ready to embrace the training opportunities offered.
✨Express Enthusiasm for the Brand
Research Screwfix and express your enthusiasm for their products and services during the interview. Showing that you understand their mission and values will help you stand out as a candidate who genuinely wants to be part of the team.
