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For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, a leading retailer known for excellent service and support.
- Benefits: Enjoy competitive pay, 28 days leave, discounts, and a great pension scheme.
- Why this job: Be part of a supportive team with fantastic training and career growth opportunities.
- Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible shifts available to help maintain a healthy work-life balance.
Overview
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
Monday – Friday (7am to 8pm)
Saturday (7am to 6pm)
Sunday (9am to 4pm)
Responsibilities
WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
- Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!
Qualifications
YOU ARE…
- Amazing at giving great service, with a positive can-do, no-nonsense approach
- Prepared to work hard and make the most of our training
- A great communicator who loves to help people
- Willing to learn, you don’t need retail experience to succeed
- Friendly, flexible, reliable, honest and enthusiastic!
WHAT’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary
- 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme – up to 14% Kingfisher contribution!
- Life cover
- 20% discount with Screwfix and B&Q
- Discounted healthcare
- Company share save schemes
- Excellent training and ongoing development, we’ll also help you be the best you can be.
Follow us and find out more on our LinkedIn, Instagram & Twitter pages!
Apply now! – Upload your CV and complete your application
Please note, this advert may close early if the appropriate number of applications has been reached.
*Our hourly rates may include a location allowance which is reviewed annually and may change.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com
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Retail Assistant employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. Understanding what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills in any interactions you have, whether it's during a phone call or in person. Being friendly and approachable can make a lasting impression on the hiring team.
✨Tip Number 3
Research the company culture at Screwfix. Highlighting your alignment with their values and your willingness to contribute positively to the team can set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your flexibility regarding shift patterns. Showing that you're willing to adapt to the store's needs can demonstrate your commitment and reliability as a potential employee.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills.
Tailor Your CV: Make sure your CV reflects your customer service skills and any relevant experience, even if it's not in retail. Use specific examples that demonstrate your ability to communicate effectively and work as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how your values align with theirs, particularly around customer service and teamwork.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Prepare examples of how you've helped customers in the past, even if it's from a different context. This will demonstrate your understanding of the role and your commitment to putting customers first.
✨Familiarise Yourself with the Products
Take some time to research Screwfix and its product range. Knowing the basics about their offerings will not only impress your interviewers but also show that you're genuinely interested in the role and ready to assist customers effectively.
✨Emphasise Teamwork
Retail environments thrive on teamwork. Be prepared to discuss your experiences working in teams, highlighting how you contribute positively to group dynamics. This aligns with the company's emphasis on a fun and collaborative work atmosphere.
✨Demonstrate a Willingness to Learn
Since prior retail experience isn't necessary, focus on your eagerness to learn and grow within the company. Share instances where you've quickly adapted to new roles or learned new skills, showcasing your flexibility and enthusiasm for development.
