Retail Assistant

Retail Assistant

North East Part-Time No home office possible
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At a Glance

  • Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
  • Company: Join Screwfix, a leading retailer known for its supportive and dynamic team culture.
  • Benefits: Enjoy competitive pay, 28 days holiday, discounts, and excellent training opportunities.
  • Why this job: Be part of a vibrant team while gaining valuable skills in a growing company.
  • Qualifications: No retail experience needed; just bring your enthusiasm and willingness to learn!
  • Other info: Flexible shifts available, perfect for students looking to balance work and study.

Overview

We are seeking a Retail Assistant to join our team at the Durham Screwfix Branch.

Hours: 7.75 hours per weekAvailability: Required on Weekends – Saturday & Sunday.

You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday – Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL ASSISTANT?

  • Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
  • Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
  • Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Qualifications

YOU ARE…

  • Amazing at giving great service, with a positive can-do, no-nonsense approach
  • Prepared to work hard and make the most of our training
  • A great communicator who loves to help people
  • Willing to learn, you don’t need retail experience to succeed
  • Friendly, flexible, reliable, honest and enthusiastic!

WHAT’S IN IT FOR ME?

  • Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
  • We offer a competitive salary
  • 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
  • Award-winning company pension scheme – up to 14% Kingfisher contribution!
  • Life cover
  • 20% discount with Screwfix and B&Q
  • Discounted healthcare
  • Company share save schemes
  • Excellent training and ongoing development, we’ll also help you be the best you can be.

Follow us and find out more on our LinkedIn, Instagram & Twitter pages!

Apply now! – Upload your CV and complete your application

Please note, this advert may close early if the appropriate number of applications has been reached.

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com

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Retail Assistant employer: Screwfix Direct Ltd.

Screwfix is an exceptional employer that prioritises its employees' growth and well-being, offering a supportive work culture where teamwork and customer service are at the forefront. With competitive salaries, generous annual leave, and award-winning training programmes, our Retail Assistants in Durham can thrive in a dynamic environment while enjoying a healthy work-life balance. Join us to be part of a fun and dedicated team that values your contributions and provides ample opportunities for career advancement.
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Contact Detail:

Screwfix Direct Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Screwfix's product range and services. Knowing the ins and outs of what they offer will help you engage with customers effectively and demonstrate your enthusiasm for the role.

✨Tip Number 2

Showcase your customer service skills during any interactions, whether in person or online. Being friendly and approachable can make a lasting impression on the hiring team.

✨Tip Number 3

Be prepared to discuss your availability and flexibility, especially since the role requires weekend work. Highlighting your willingness to adapt to various shifts can set you apart from other candidates.

✨Tip Number 4

Research the company culture at Screwfix. Understanding their values and how they prioritise teamwork and customer satisfaction will help you align your responses during interviews.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Flexibility
Reliability
Positive Attitude
Time Management
Sales Skills
Adaptability
Basic IT Skills
Product Knowledge
Ability to Work Weekends

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Pay attention to the responsibilities and qualifications required, as this will help you tailor your application.

Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the job requirements. Emphasise your customer service skills, communication abilities, and any experience working in a team.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how your values align with theirs. Be sure to include specific examples of your past experiences that demonstrate your suitability for the position.

Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly.

How to prepare for a job interview at Screwfix Direct Ltd.

✨Show Your Customer Service Skills

As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past, even if it's from a different context. Highlight your friendly and approachable nature.

✨Demonstrate Team Spirit

Screwfix values teamwork, so be ready to discuss how you work well with others. Share experiences where you've collaborated with colleagues to achieve a common goal or improved the work environment.

✨Express Your Willingness to Learn

Since no prior retail experience is required, emphasise your eagerness to learn and adapt. Talk about any training or development opportunities you've pursued in the past and how they have helped you grow.

✨Be Flexible and Reliable

The role requires weekend availability, so make sure to express your flexibility in working hours. Discuss your reliability and commitment to showing up on time and being a dependable team member.

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