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For Companies At a Glance
- Tasks: Welcome customers, assist with stock, and ensure a fun shopping experience.
- Company: Join Screwfix, a leading retailer known for excellent customer service and team spirit.
- Benefits: Enjoy competitive pay, 28 days holiday, discounts, and a great pension scheme.
- Why this job: Be part of a supportive team with fantastic training and opportunities for growth.
- Qualifications: No retail experience needed; just bring your positive attitude and willingness to learn!
- Other info: Flexible shifts available to help balance work and life.
You’ll be at the core of Screwfix, making sure our customers are the heart of everything we do. You’ll take your time to really get to know them whilst delivering genuinely great service. Our Retail Assistants are vital to the running of a store, so you’ll always be kept busy. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours: Monday - Friday (7am to 8pm), Saturday (7am to 6pm), Sunday (9am to 4pm)
Responsibilities
- Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them.
- Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders, and keeping standards high.
- Part of the team – you’ll join a team who take pride in their store, work together, and have lots of fun along the way!
Qualifications
- YOU ARE… Amazing at giving great service, with a positive can-do, no-nonsense approach.
- Prepared to work hard and make the most of our training.
- A great communicator who loves to help people.
- Willing to learn; you don’t need retail experience to succeed.
- Friendly, flexible, reliable, honest, and enthusiastic!
WHAT’S IN IT FOR ME?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- Excellent training and ongoing development; we’ll also help you be the best you can be.
Apply now! – Upload your CV and complete your application.
Retail Assistant employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant
✨Tip Number 1
Familiarise yourself with Screwfix's product range and services. This knowledge will help you engage with customers effectively and demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your customer service skills in any conversations or networking opportunities. Whether it's through social media or in-person events, let people know how much you enjoy helping others and providing great service.
✨Tip Number 3
Be prepared to discuss your flexibility and willingness to learn during interviews. Highlight any past experiences where you've adapted to new situations or taken on challenges, as this aligns with the qualities they are looking for.
✨Tip Number 4
Connect with current or former employees of Screwfix on platforms like LinkedIn. They can provide valuable insights into the company culture and what it takes to succeed as a Retail Assistant, which can help you tailor your approach.
We think you need these skills to ace Retail Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Screwfix is looking for in a Retail Assistant. Highlight key responsibilities and qualifications that resonate with your skills and experiences.
Tailor Your CV: Customise your CV to reflect the qualities Screwfix values, such as great customer service, teamwork, and a positive attitude. Use specific examples from your past experiences that demonstrate these traits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Screwfix and how your skills align with their needs. Keep it concise and engaging.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Show Your Customer Service Skills
As a Retail Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've helped customers in the past or how you would approach a situation where a customer needs assistance.
✨Demonstrate Team Spirit
Screwfix values teamwork, so highlight any experiences where you've worked effectively as part of a team. Discuss how you contribute to a positive work environment and how you can support your colleagues.
✨Be Ready to Learn
Since no prior retail experience is required, express your willingness to learn and adapt. Mention any relevant skills or experiences that show your ability to pick up new tasks quickly and your enthusiasm for training opportunities.
✨Understand the Company Culture
Familiarise yourself with Screwfix's values and culture. Show that you align with their commitment to customer service and teamwork by discussing how you embody these traits in your own work ethic.
