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- Tasks: Support the Retail Branch Manager and ensure excellent customer service.
- Company: Join Screwfix, a growing team focused on sustainability and customer satisfaction.
- Benefits: Enjoy competitive salary, 28-33 days leave, discounts, bonuses, and training opportunities.
- Why this job: Be part of a supportive culture that values your input and career growth.
- Qualifications: Management experience and a passion for customer service are essential.
- Other info: Flexible shifts available, with a minimum of 22.5 hours over 3 days.
The predicted salary is between 28800 - 42000 £ per year.
This is your chance to step up. Supporting the Retail Branch Manager, you’ll make sure our customers are the heart of everything we do. You’re always looking for ways to improve what we do and how we do it, knowing that small differences can make a big impact. And with the help of our excellent training programmes and varied shift patterns to support your development, you’ll be on the right track for a promising career with us! At Screwfix we champion a healthy work/life balance and encourage part-time applications, working a minimum of 22.5 hours over 3 days.
Responsibilities
- Store standards – alongside the retail Branch Manager, you’ll make sure everything runs smoothly, from front of house to the warehouse. Rolling up your sleeves to keep standards high.
- Inspire your team – you’ll be hands on and lead by example, motivating your team to give a great customer experience.
- Store management – budgets, Rota’s and Payroll, P&L analysis, managing stock and improving profits are all part of your role.
Qualifications
- Experienced in management and wanting to take your career to the next level.
- Instinctive in knowing what our customers want, you go all out to deliver.
- Extremely driven, leading you to hit targets and inspire those around you.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable & honest.
What’s in it for me?
- Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for bank holidays) increasing with length of service to 33 days.
- 20% discount with Screwfix and B&Q.
- Annual bonus scheme.
- Award winning pension - up to 14% contribution from Kingfisher!
- Discounted healthcare and life cover.
- Share Save Scheme.
- We’ll also help you be the best you can be, with excellent training and ongoing development!
To find out more please email careers@screwfix.com for any queries. Follow us and find out more on our LinkedIn, Instagram & Twitter pages. Apply – Upload your CV and complete your application.
Sustainability at Screwfix
We are committed to running our operations sustainably and supporting our customers to make sustainable choices. We want every colleague to feel involved and to champion sustainability in their area, ensuring that sustainability is at the heart of how we work. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability. If you require any additional support or adjustments to help you make an application, please contact us at careers@screwfix.com.
Assistant Manager employer: Screwfix Direct Ltd.
Contact Detail:
Screwfix Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Screwfix's values and customer service philosophy. Understanding what makes their approach unique will help you align your answers during interviews and demonstrate that you're a great fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where your actions led to improved performance or customer satisfaction.
✨Tip Number 3
Research common challenges faced in retail management, particularly in a fast-paced environment like Screwfix. Being able to discuss these challenges and how you would address them can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Screwfix on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience and customer service skills. Use specific examples that demonstrate your ability to lead a team and improve store standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Screwfix's values. Mention how you can contribute to the team and improve customer experiences.
Highlight Relevant Achievements: In your application, include any achievements related to budget management, team leadership, or customer satisfaction. Quantify your successes where possible to make a stronger impact.
Show Enthusiasm for Development: Express your eagerness to participate in training programmes and your commitment to personal growth within the company. This aligns with Screwfix's focus on employee development.
How to prepare for a job interview at Screwfix Direct Ltd.
✨Show Your Leadership Skills
As an Assistant Manager, you'll be expected to inspire and lead your team. Be prepared to share examples of how you've motivated others in previous roles, and demonstrate your ability to manage and improve store standards.
✨Understand Customer Needs
Screwfix places a strong emphasis on customer satisfaction. Research common customer queries and challenges in the retail sector, and be ready to discuss how you would address these to enhance the customer experience.
✨Familiarise Yourself with Store Operations
Brush up on key retail management concepts such as P&L analysis, stock management, and payroll. Showing that you understand these areas will highlight your readiness for the role and your commitment to improving store performance.
✨Emphasise Your Flexibility and Reliability
With varied shift patterns and a focus on work/life balance, it's important to convey your flexibility and reliability. Share instances where you've adapted to changing circumstances or taken on additional responsibilities to support your team.
