ScreenCloud is seeking a Customer Success Operations professional to act as the operational and analytical engine behind CS growth. You will own retention/expansion reporting, renewal forecasting, and health scoring, while driving data-driven improvements across the CS function.
You will work in a hybrid setup with 2–3 days in the office, collaborating with Product, Engineering and Finance to translate data into actionable insights and scalable processes.
#J-18808-LjbffrCS Operations Manager: Growth & Health Intelligence employer: ScreenCloud
At ScreenCloud, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions flexibility and personal growth. With unlimited paid time off, a commitment to AI-driven innovation, and a generous personal development budget, we empower our employees to thrive both professionally and personally. Our hybrid-first approach allows for a perfect blend of in-office collaboration and remote freedom, making it an ideal environment for a Product Marketing Manager looking to make a meaningful impact.
