At a Glance
- Tasks: Drive data-driven improvements and manage retention, expansion reporting, and health scoring.
- Company: Join ScreenCloud, a dynamic company focused on customer success and growth.
- Benefits: Enjoy a hybrid work setup, competitive salary, and opportunities for professional development.
- Other info: Collaborate with Product, Engineering, and Finance in a vibrant work environment.
- Why this job: Make a real impact by translating data into actionable insights for customer success.
- Qualifications: Experience in customer success operations and strong analytical skills.
The predicted salary is between 45000 - 55000 £ per year.
Screen Cloud is seeking a Customer Success Operations professional to act as the operational and analytical engine behind CS growth.
You will own retention/expansion reporting, renewal forecasting, and health scoring, while driving data-driven improvements across the CS function.
You will work in a hybrid setup with 2–3 days in the office, collaborating with Product, Engineering and Finance to translate data into actionable insights and scalable processes.
#J-18808-Ljbffr
CS Operations Manager: Growth & Health Intelligence employer: ScreenCloud
At ScreenCloud, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions flexibility and personal growth. With unlimited paid time off, a commitment to AI-driven innovation, and a generous personal development budget, we empower our employees to thrive both professionally and personally. Our hybrid-first approach allows for a perfect blend of in-office collaboration and remote freedom, making it an ideal environment for a Product Marketing Manager looking to make a meaningful impact.
