M & E Shift Technician

Overview

You will be responsible for the maintenance, repair, and oversight of all critical infrastructure systems, including HVAC, electrical, and mechanical systems. The position involves working with a team of skilled engineers, ensuring 100% uptime and delivering services to the highest industry standards.

Responsibilities

• Perform planned preventative maintenance (PPM) and reactive repairs across all critical systems, including electrical, HVAC, and mechanical infrastructure.
• Monitor and troubleshoot BMS, PMS, and CMS systems, ensuring site operations meet SLA and uptime requirements.
• Respond to Building Management System (BMS) alarms and conduct emergency repairs as necessary.
• Maintain evaporative cooling systems and domestic water systems to comply with L8 standards.
• Supervise engineering subcontractors to ensure compliance with contractual commitments and site protocols.
• Manage and enforce controls within the Permit to Work systems.
• Ensure all work is carried out in line with statutory and contractual deliverables.

Technical Responsibilities

• Oversee M&E vendors delivering electrical and HVAC services, ensuring compliance with MOP/SOP/EOP procedures.
• Assist with commissioning and witness infrastructure upgrades and enhancements, including new facilities.
• Manage the Permit to Work system, ensuring all RAMS are accurate and compliant.
• Support and coordinate P1/P2/P3 incidents with shift managers and the Data Centre Manager.

Compliance & Documentation

• Maintain site logbooks and statutory compliance records.
• Perform dynamic risk assessments and ensure all tasks comply with health and safety regulations.
• Prepare and review Method Statements and Risk Assessments (RAMS) for in-house and contractor works.
• Ensure up-to-date documentation and maintenance records, including REALM task sheets.

Client & Stakeholder Engagement

• Act as the main point of contact for client services, attending planning meetings and fostering positive relationships.
• Collaborate with the Data Centre Manager and shift teams to ensure seamless service delivery.
• Deliver clear communication during shift handovers through logs, emails, and status boards.

Technical Requirements

• Electrical Systems: Maintain and troubleshoot single-phase and three-phase systems, control panels, UPS, and power generators.
• HVAC Systems: Service and repair AHUs, FCUs, split systems, chillers, and variable speed drives.
• Fire & Safety Systems: Oversee fire suppression and detection systems and ensure proper maintenance.
• Water Treatment: Manage open/closed chilled water systems to ensure compliance with safety standards.
• Incident Management: Provide support for unplanned incidents or faults on-site.
• Proven experience in a critical environment (data centres, financial institutions, or similar).
• Hands-on expertise with UPS, generators, HVAC, and building management systems.
• Demonstrable success in coordinating and managing complex site activities.
• Experience in real-time incident and fault management, C&G Level 3 or equivalent in electrical services/maintenance.
• 18th Edition IEE Wiring Regulations.
• Emergency First Aid at Work certification.
• HV Approved Person or equivalent (desirable).
• Confined Space Entry training (as required).
• Manual Handling Training (advantageous).

Skills

• Excellent communication and customer service skills.
• Strong problem-solving abilities and decision-making under pressure.
• Ability to prepare Method Statements, Risk Assessments, and perform dynamic risk assessments.
• IT literate with experience using CAFM systems.

Additional Requirements

• Security clearance (BPSS and SC) may be required or obtained.
• Reliable and self-motivated, with high personal integrity.
• Comfortable working independently and as part of a team.
• Flexible regarding working hours and available for overtime.
• PASMA & IPAF (preferred).
• Ability to ascend and descend vertical access equipment.