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- Tasks: Lead large-scale production projects and ensure top-notch delivery from concept to execution.
- Company: Scratch Creative, a dynamic design studio shaping retail and experiential environments.
- Benefits: Competitive salary, unlimited holiday, flexible hours, and personal development opportunities.
- Why this job: Join a creative team and work with exciting global brands to make impactful experiences.
- Qualifications: 5+ years in senior production roles with strong leadership and project management skills.
- Other info: Hybrid working model with a focus on innovation and career growth.
The predicted salary is between 50000 - 60000 £ per year.
Scratch Creative is a UK-based design studio specialising in retail environments, brand experiences, and live events worldwide. Since 2020, we’ve partnered with some of the world’s leading brands to deliver concepts that challenge convention and captivate audiences.
As we continue to scale, we are seeking a highly experienced Head of Production to join our leadership team and oversee the successful delivery of large-scale projects and productions. This is a senior hire that will play a pivotal role in driving operational excellence, leading our production function, and ensuring the highest standards across every project.
The Role
As Head of Production, you will be responsible for overseeing the full production lifecycle of our retail, event and brand experience projects – from pitch through to delivery. You will work closely with the leadership team to shape production strategy, lead project teams, and ensure commercial and creative excellence.
Key responsibilities include:
- Leading and managing the production department and our partners across multiple large-scale projects simultaneously.
- Developing and maintaining production standards, processes and ways of working across the studio.
- Acting as the senior point of contact for clients on all production matters, building trust and long-term relationships.
- Overseeing budgets (typically £150k–£750k), resourcing, procurement and financial control, ensuring projects are delivered profitably.
- Partnering with our design and creative teams to ensure seamless translation from concept to execution.
- Managing and negotiating with global suppliers, contractors and partners, ensuring quality, cost efficiency and sustainability.
- Leading onsite delivery, ensuring health & safety, compliance and quality assurance at all times.
- Building and mentoring a production team, including freelance specialists, to scale with the business.
- Driving innovation and problem-solving to keep Scratch at the forefront of experiential and retail production.
The Person
We’re looking for a proven production leader who thrives in a fast-paced, creative environment and can deliver complex projects to the highest standards.
- Minimum 5+ years’ experience in senior production / project management roles within events, experiential, or retail design.
- Technical knowledge of event production, staging, AV, logistics, set build and fabrication.
- Proven track record of delivering multi-six and seven-figure projects from concept to completion.
- Strong commercial acumen with responsibility for project budgets and overseeing annual project revenues exceeding £10m.
- Excellent leadership and people management skills, with experience building and developing production teams.
- Ability to communicate and collaborate effectively with clients, suppliers, and internal teams at all levels.
- A solutions-driven mindset with meticulous attention to detail.
Preferred:
- Familiarity with CAD and design software (AutoCAD, SketchUp, Vectorworks, 3DsMax).
- Experience with Adobe Creative Suite.
- Relevant industry accreditations (e.g. IOSH, PRINCE2, PMI).
What We Offer
- Salary: £50k–£60k DOE + discretionary annual bonus
- Unlimited holiday entitlement
- Flexible working hours and hybrid setup (Battersea HQ + remote)
- Personal development allowance for training and leadership courses
- Choice of hardware & software packages
- Opportunity to lead production for some of the world’s most exciting brands and experiences
🚫 No recruitment agencies please.
Head of Production (Events / Experiential/ Retail) in City of London employer: Scratch Creative
Contact Detail:
Scratch Creative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Production (Events / Experiential/ Retail) in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at events, workshops, or even online. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Showcase your experience! Create a portfolio that highlights your best projects and achievements in production. When you meet potential employers, having tangible examples of your work can really set you apart.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Scratch Creative, and express your interest in working with them. You never know when they might need someone with your skills!
✨Tip Number 4
Keep learning! Stay updated on the latest trends and technologies in event production. Whether it’s through online courses or industry seminars, continuous learning shows your commitment and can make you a more attractive candidate.
We think you need these skills to ace Head of Production (Events / Experiential/ Retail) in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Production role. Highlight your experience in managing large-scale projects and your leadership skills. We want to see how you’ve driven operational excellence in past roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for Scratch Creative. Share specific examples of your achievements in production and how they align with our mission.
Showcase Your Technical Skills: Don’t forget to mention your technical knowledge of event production, staging, and logistics. If you’re familiar with CAD or design software, let us know! We love seeing candidates who can bridge the gap between creativity and execution.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, we love seeing candidates who take that extra step to connect with us!
How to prepare for a job interview at Scratch Creative
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with Scratch Creative’s past projects and their approach to production. Be ready to discuss how your experience aligns with their work, especially in delivering large-scale events and retail environments.
✨Showcase Your Leadership Skills
As a Head of Production, leadership is key. Prepare examples of how you've successfully managed teams and projects in the past. Highlight your ability to build relationships with clients and suppliers, as well as how you’ve driven innovation in previous roles.
✨Demonstrate Financial Acumen
Since you'll be overseeing significant budgets, be prepared to discuss your experience with financial control and project profitability. Bring specific examples of how you’ve managed budgets effectively and ensured projects were delivered within financial parameters.
✨Be Solutions-Driven
In the fast-paced world of events and experiential production, challenges are inevitable. Share instances where you’ve encountered problems and how you’ve resolved them. This will show your potential employer that you have a proactive mindset and can handle the pressures of the role.
