At a Glance
- Tasks: Lead exciting projects from concept to delivery in retail and events.
- Company: Join Scratch Creative, a leader in immersive brand experiences.
- Benefits: Enjoy unlimited holiday, flexible working, and personal development support.
- Other info: Dynamic role with opportunities for international projects and creative collaboration.
- Why this job: Make a real impact by creating memorable environments for top brands.
- Qualifications: 4-7 years in experiential or retail project management required.
The predicted salary is between 40000 - 50000 £ per year.
Scratch Creative designs and delivers refined retail, experiential and live environments for some of the world’s leading brands. From concept through to build, we operate at the intersection of creativity, craftsmanship and production excellence. Our work spans flagship retail, pop ups, exhibitions and large scale brand activations across the UK and internationally. We partner closely with our clients to translate brand vision into physical spaces that are immersive, commercially effective and built to a high standard. Grounded in execution and obsessive attention to detail, we create environments that feel considered, elevated and memorable. We create moments that endure.
As we continue to grow, we’re looking for an Experiential Project Manager to join the team and lead the delivery of our projects.
THE ROLE
This is not a traditional Project Manager role. You sit at the centre of projects, connecting client ambition with design development and production delivery. You will lead projects end to end, from initial brief through to onsite execution and final sign off. You will take ownership of timelines, budgets and delivery, while working closely with our design studio to shape ideas into clear, buildable outputs. You will also support the senior team on larger and more complex programmes, playing a key role in maintaining quality, pace and control across multiple workstreams. This role sits between creative and production. You need to be as comfortable in client conversations and shaping briefs as you are managing suppliers, logistics and onsite delivery. Reporting into Head of Projects.
KEY RESPONSIBILITIES
- Lead projects end to end from brief through to delivery
- Manage client relationships with confidence and clarity
- Take, challenge and refine briefs to establish clear direction
- Translate ideas into structured plans and actionable workflows
- Work closely with the design team to guide outputs and maintain momentum
- Coordinate with production teams to ensure designs are practical, cost aligned and ready to build
- Define scope, programme and delivery frameworks across projects
- Build and manage detailed timelines, keeping all stages on track
- Manage suppliers, contractors and specialist partners
- Carry out site visits, feasibility reviews and technical assessments
- Lead onsite delivery, maintaining quality, pace and control throughout
- Ensure clear communication between client, design and production at all times
- Track budgets, manage changes in scope and support margin control
- Support senior team members on larger scale and international projects
ABOUT YOU
You are highly organised, detail driven and confident leading projects in fast paced environments. You have a strong background across experiential, retail or live events and understand how to take an idea and turn it into a clear, executable plan. You are comfortable working across both creative and production, and know how to keep teams aligned while maintaining high standards. You are confident on site, calm under pressure and able to manage multiple projects without losing control of the detail. You communicate clearly, build strong relationships and take ownership from first brief through to final delivery.
ESSENTIAL
- 4 to 7 years experience in experiential, retail, live events or creative agency environments
- Strong client management and communication skills
- Proven experience leading projects end to end
- Experience working closely with both design and production teams
- Excellent organisational and planning capability
- Strong attention to detail
- Experience managing onsite delivery and live environments
- Commercial awareness with experience managing budgets and timelines
NICE TO HAVE
- Experience delivering retail environments or semi permanent installations
- Understanding of fabrication and production workflows
- International project experience
WHAT WE OFFER
- Competitive salary plus discretionary bonus
- Unlimited holiday
- Flexible working with Battersea HQ and remote
- Personal development allowance
- Choice of hardware and software
If you want to lead the delivery of high impact, premium environments from concept through to completion, we’d like to hear from you. Apply now. No recruitment agencies.
EXPERIENTIAL PROJECT MANAGER (RETAIL & EVENTS) in Battersea employer: Scratch Creative
Contact Detail:
Scratch Creative Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EXPERIENTIAL PROJECT MANAGER (RETAIL & EVENTS) in Battersea
✨Tip Number 1
Get to know the company inside out! Research their past projects and understand their brand ethos. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Attend industry events or connect with people on LinkedIn who work at Scratch Creative. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 3
Prepare for interviews by practising common questions related to project management and client relations. Think about specific examples from your experience that showcase your skills in leading projects and managing budgets.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace EXPERIENTIAL PROJECT MANAGER (RETAIL & EVENTS) in Battersea
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for experiential projects shine through. We want to see how your passion aligns with our mission of creating memorable environments that connect brands with their audiences.
Tailor Your Experience: Make sure to highlight your relevant experience in retail and events. We’re looking for someone who can lead projects end to end, so share specific examples of how you've done this in the past, especially in fast-paced environments.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so structure your thoughts well and avoid jargon. This will help us understand your skills and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team during the process.
How to prepare for a job interview at Scratch Creative
✨Know the Company Inside Out
Before your interview, dive deep into Scratch Creative's projects and ethos. Familiarise yourself with their recent work in retail and events, and think about how your experience aligns with their creative vision. This will help you speak confidently about how you can contribute to their team.
✨Showcase Your Project Management Skills
Prepare specific examples from your past experiences where you've successfully led projects from start to finish. Highlight your ability to manage timelines, budgets, and client relationships, as these are crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Attention to Detail
Since this role requires a keen eye for detail, be ready to discuss how you've ensured quality and precision in previous projects. Bring up instances where your attention to detail made a significant difference in the outcome of a project, especially in fast-paced environments.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared that show your interest in the role and the company. Ask about their approach to balancing creativity with production demands or how they measure the success of their experiential projects. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.