At a Glance
- Tasks: Deliver top-notch customer service and manage the full customer journey.
- Company: Join a fast-growing team at Scrap Car Comparison in Chichester.
- Benefits: Earn up to £35k OTE, enjoy free food Fridays, and discounted gym memberships.
- Other info: Enjoy varied tasks, modern offices, and exciting team-building events.
- Why this job: Be part of a fun, supportive team and grow your career in a dynamic environment.
- Qualifications: Strong communication skills and a can-do attitude are essential.
The predicted salary is between 28100 - 35000 £ per year.
Scrap Car Comparison is growing fast, and we're on the lookout for a proactive, people-focused Customer Relations Executive to join our lively, hardworking team.
If you're a natural multi‑tasker who loves delivering first‑class customer service in a fast‑paced environment - and you're ready to be part of one of the UK's fastest‑growing damaged vehicle buying networks - this is your chance. We value a positive attitude and self‑motivation as much as experience. A passion for cars is a bonus but not essential - we'll teach you the rest!
Responsibilities- 90% inbound calls – responding to customer enquiries and making every interaction a great one.
- Handling emails and ensuring all customer queries are resolved quickly and efficiently.
- Liaising with third parties to schedule and organise vehicle collections.
- Managing the full customer journey from start to finish to maintain high standards.
- Completing admin tasks accurately to keep everything running smoothly.
- Handling objections or issues calmly and confidently to ensure great outcomes.
- A customer service superstar with strong communication and rapport‑building skills.
- Excellent attention to detail and a can‑do, problem‑solving mindset.
- Comfortable working at pace in a busy environment and juggling multiple tasks.
- A professional, friendly telephone manner and confident IT skills (MS Office & bespoke systems).
- A true team player who is also self‑motivated and able to manage their own workload.
- Bonus points for vehicle knowledge or a keen interest in cars (but it's not essential).
- Hours of work: Monday – Friday, Week 1: 8:00 am – 6:00 pm, Week 2: 8:00 am – 5:00 pm
- Be part of a fun, supportive, and ambitious team.
- Opportunities to grow and develop as we continue our phenomenal success.
- A varied role where no two days are the same.
- Generous starting salary of £26,980, generous bonus scheme, OTE £35,000!!
- Modern, fresh offices with all mod cons.
- Free food Friday for all employees working from site, delivered directly from various restaurants.
- Free fresh fruit available on site 24/7.
- Discounted garage services.
- A range of optional team‑building events throughout the year, including running and obstacle events, boat trips over the Isle of Wight and other fun events.
- Free onsite parking for all staff.
- Full pension package.
- Christmas and Summer staff parties.
- Training courses available to help you progress faster.
- Great Sage employees benefit scheme, including: Gym membership at reduced cost, On‑demand GP, Retail, cinema and holiday discounts, Free access to counselling services.
Do you have the energy, drive, and people skills to thrive in a fast‑moving, customer‑focused role? If yes, we'd love to hear from you.
Customer Relations Executive — Fast-paced, £35k OTE in Tangmere employer: Scrap Car Comparison
Scrap Car Comparison is an exceptional employer, offering a vibrant and supportive work culture in Tangmere, Chichester. With a focus on employee growth, we provide extensive training opportunities and a generous benefits package, including a competitive salary, team-building events, and wellness initiatives. Join our dynamic team where your contributions are valued, and every day brings new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Relations Executive — Fast-paced, £35k OTE in Tangmere
✨Tip Number 1
Get to know the company inside out! Research Scrap Car Comparison, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for joining their team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of inbound calls, try role-playing with a friend or family member. This will help you feel more confident and ready to handle customer queries like a pro.
✨Tip Number 3
Show off your problem-solving skills during interviews! Think of examples from your past experiences where you’ve turned a tricky situation into a positive outcome. This will demonstrate your can-do attitude and ability to thrive in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our awesome team at Scrap Car Comparison.
We think you need these skills to ace Customer Relations Executive — Fast-paced, £35k OTE in Tangmere
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter. Remember, we’re looking for someone who’s proactive and people-focused, so show us how you fit that bill!
Tailor Your Application:Make sure to tailor your CV and cover letter to the Customer Relations Executive role. Highlight your customer service experience and any relevant skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors – attention to detail is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Scrap Car Comparison!
How to prepare for a job interview at Scrap Car Comparison
✨Know the Company Inside Out
Before your interview, take some time to research Scrap Car Comparison. Understand their mission, values, and what sets them apart in the damaged vehicle buying network. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since this role is all about delivering first-class customer service, prepare examples from your past experiences where you've excelled in this area. Think of specific situations where you handled inquiries or resolved issues effectively, as this will demonstrate your capability to thrive in a fast-paced environment.
✨Practice Multi-Tasking Scenarios
Given that the job involves juggling multiple tasks, consider preparing for questions that assess your ability to manage various responsibilities simultaneously. You might be asked how you would handle an influx of calls while responding to emails, so think through your strategies for staying organised and efficient.
✨Bring Your Positive Attitude
Scrap Car Comparison values a positive attitude, so make sure to convey your enthusiasm during the interview. Share stories that highlight your self-motivation and teamwork skills, and don’t forget to smile! A friendly demeanour can go a long way in making a great impression.
