Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver first-class customer service and manage the full customer journey.
- Company: Join a fast-growing team at BMS Cars and BMS Salvage.
- Benefits: Generous salary, bonus scheme, free food Fridays, and gym discounts.
- Why this job: Be part of a fun, supportive team with opportunities for growth.
- Qualifications: Strong communication skills and a can-do attitude are essential.
- Other info: Enjoy varied tasks in a dynamic environment with exciting team events.
The predicted salary is between 26980 - 35000 £ per year.
BMS Cars and BMS Salvage are growing fast, and we’re on the lookout for a proactive, people-focused Customer Relations Executive to join our lively, hardworking team. If you’re a natural multi-tasker who loves delivering first-class customer service in a fast-paced environment – and you’re ready to be part of one of the UK’s fastest-growing damaged vehicle buying networks – this is your chance.
We value a positive attitude and self-motivation as much as experience. A passion for cars is a bonus but not essential – we’ll teach you the rest!
What you’ll be doing day-to-day:
- 90% inbound calls – responding to customer enquiries and making every interaction a great one.
- Handling emails and ensuring all customer queries are resolved quickly and efficiently.
- Liaising with third parties to schedule and organise vehicle collections.
- Managing the full customer journey from start to finish to maintain our high standards.
- Completing admin tasks accurately to keep everything running smoothly.
- Handling objections or issues calmly and confidently to ensure great outcomes.
What we are looking for:
- A customer service superstar with strong communication and rapport-building skills.
- Excellent attention to detail and a can-do, problem-solving mindset.
- Comfortable working at pace in a busy environment and juggling multiple tasks.
- A professional, friendly telephone manner and confident IT skills (MS Office & bespoke systems).
- A true team player who is also self-motivated and able to manage their own workload.
- Bonus points for vehicle knowledge or a keen interest in cars (but it’s not essential).
Why join us?
- Be part of a fun, supportive, and ambitious team.
- Opportunities to grow and develop as we continue our phenomenal success.
- A varied role where no two days are the same.
Hours of work: Monday – Friday, Week 1: 8:00am – 6:00pm, Week 2: 8:00am – 5:00pm
More reasons to join our fabulous team:
- Generous starting salary of £26,980, generous bonus scheme after 6 months, OTE £35,000!!
- Modern, fresh offices with all mod cons!
- Free food Friday for all employees working from site, this varies from different restaurants and the food is delivered directly.
- Free fresh fruit available on site 24/7.
- Discounted Garage Services.
- A range of optional team building events throughout the year, these include running and obstacle events, boat trips over to the Isle of Wight and a host of other fun events.
- Free onsite parking for all staff.
- Full pension package.
- Christmas and Summer staff parties.
- Training courses available to help you progress faster.
- Great Sage employees benefit scheme that includes:
- Gym membership at reduced cost.
- On demand GP.
- A host of retail, cinema and holiday discounts.
- Free access to counselling services.
Do you have the energy, drive, and people skills to thrive in a fast-moving, customer-focused role? If yes, we’d love to hear from you.
Customer Relations Executive in Tangmere employer: Scrap Car Comparison
Contact Detail:
Scrap Car Comparison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relations Executive in Tangmere
✨Tip Number 1
Get to know the company inside out! Research BMS Cars and BMS Salvage, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and enthusiasm for joining their team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of inbound calls, try role-playing with a friend or family member. Focus on being friendly, professional, and confident – it’ll make a world of difference during your interview.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you’ve handled customer queries or resolved issues effectively. This will demonstrate that you’re the proactive, people-focused superstar they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our fabulous team at BMS Cars and BMS Salvage.
We think you need these skills to ace Customer Relations Executive in Tangmere
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!
Be Yourself: We value a positive attitude and self-motivation, so let your personality shine through in your written application. Don’t be afraid to show us your enthusiasm for the role and why you’d be a great fit for our team!
Tailor Your Application: Take a moment to tailor your application to the job description. Mention your ability to juggle multiple tasks and your strong communication skills, as these are key for the Customer Relations Executive role. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with BMS Cars and BMS Salvage!
How to prepare for a job interview at Scrap Car Comparison
✨Know Your Customer Service Basics
Brush up on the fundamentals of excellent customer service. Be ready to share examples of how you've handled difficult situations or gone above and beyond for a customer. This role is all about making every interaction a great one, so show them you can do just that!
✨Show Off Your Multi-Tasking Skills
Since this job involves juggling multiple tasks, prepare to discuss how you manage your time and priorities. Think of specific instances where you've successfully balanced various responsibilities, especially in a fast-paced environment.
✨Demonstrate Your Problem-Solving Mindset
Be ready to tackle hypothetical scenarios during the interview. They might ask how you'd handle a customer complaint or an unexpected issue. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your proactive approach.
✨Express Your Team Spirit
This company values teamwork, so be sure to convey your ability to work well with others. Share experiences where you've collaborated effectively with colleagues or contributed to a positive team atmosphere. A friendly, professional manner will go a long way!