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- Tasks: Lead the design of a guided sales assistant interface, enhancing user experiences.
- Company: Join Scrap Car Comparison, a fast-growing tech company revolutionising automotive pricing and purchasing solutions.
- Benefits: Enjoy a competitive salary, hybrid work options, and a vibrant office culture.
- Why this job: Shape impactful digital experiences in a collaborative environment that values your insights and creativity.
- Qualifications: 5-8+ years in UX/Product Design, with expertise in adaptive flows and technical collaboration.
- Other info: Be part of a company that has raised over £800,000 for charities and supports social causes.
The predicted salary is between 43200 - 72000 £ per year.
Excellent salary based on experience.
About Us: Scrap Car Comparison is a dynamic, rapidly growing tech company based in West Sussex, leading the market in automotive pricing, lead generation, and vehicle purchasing solutions. With over 100,000 monthly enquiries, we focus on delivering cutting-edge user experiences and high-performing interfaces across multiple platforms and international markets. We promote an open, collaborative culture with a strong emphasis on innovation, creativity, and continuous improvement. Our modern offices in Tangmere and Portsmouth provide an engaging environment for product and tech teams to thrive.
About the Role: We’re hiring a Lead UX/Product Designer to head the UX/UI design of a guided sales agent assistant interface for our vehicle brokerage business. The ideal candidate will have experience designing adaptive, structured flows that improve onboarding and live customer interactions, especially within sales or service-based environments. You’ll define the entire experience — from information architecture and scripting prompts to wireframes, component libraries, and interaction flows — working closely with our development and sales teams.
Key Responsibilities:
- Own the UX strategy for a guided sales assistant product from concept to handoff.
- Conduct discovery workshops with stakeholders (e.g. Head of Sales, Head of Development).
- Map user flows and agent pain points using existing CRM data and scripts.
- Design adaptive interfaces that dynamically respond to input (guided wizard model).
- Develop wireframes and high-fidelity mockups (Figma).
- Create component libraries and interaction guidelines.
- Document UX decisions with rationale (e.g., question sequencing, field prioritisation).
- Support implementation discovery with dev leads (e.g., sync logic, tech feasibility).
- Define the structure of a supporting Sales Wiki and how it integrates with the UI.
- Embed UX principles like cognitive load reduction and empathy-based interaction.
- Plan for scalability, including multiple user tiers (Beginner, Competent, Advanced).
- Ensure accessibility and responsiveness in the designs.
- Collaborate closely with Product, Sales, and Engineering.
What You’ll Bring:
Essential Skills & Attributes:
- 5–8+ years of UX/Product Design experience, ideally in B2B tools, call centre platforms, or CRM UI/UX.
- Experience designing wizard-style, adaptive flows.
- Comfort with technical collaboration (i.e., building with/for dev teams).
- Strong background in sales psychology, agent tools, or conversational UI a big plus.
- Fluency in Figma, component systems, interaction design, and accessibility standards.
Why Join Us?
- Be a key player in shaping the digital experiences of a fast-scaling business.
- Work in a collaborative environment where your voice, data insights, and design thinking matter.
- Enjoy a supportive culture, modern offices, and real impact on products used by thousands daily.
- Charitable Impact: Over £800,000 raised for charities, with ongoing contributions to social causes.
Hours: 9-5:30pm Monday to Friday on a hybrid basis.
Lead UX/Product Designer employer: Scrap Car Comparison
Contact Detail:
Scrap Car Comparison Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead UX/Product Designer
✨Tip Number 1
Familiarise yourself with the latest trends in UX design, especially in B2B tools and CRM interfaces. This knowledge will help you demonstrate your understanding of the industry during interviews.
✨Tip Number 2
Prepare to discuss your previous projects that involved designing adaptive flows or wizard-style interfaces. Be ready to explain your design decisions and how they improved user experiences.
✨Tip Number 3
Showcase your collaboration skills by highlighting experiences where you worked closely with development teams. This will be crucial as the role requires technical collaboration.
✨Tip Number 4
Research Scrap Car Comparison's current products and user experiences. Understanding their offerings will allow you to tailor your insights and suggestions during discussions with the team.
We think you need these skills to ace Lead UX/Product Designer
Some tips for your application 🫡
Understand the Company: Before applying, take some time to understand Scrap Car Comparison's mission and values. Familiarise yourself with their products and services, especially in automotive pricing and user experience.
Tailor Your CV: Make sure your CV highlights relevant experience in UX/Product Design, particularly in B2B tools or CRM UI/UX. Emphasise your skills in designing adaptive flows and your familiarity with Figma.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for UX design and your understanding of sales psychology. Mention specific projects where you've successfully implemented user-centric designs and how they relate to the role.
Showcase Your Portfolio: Include a link to your portfolio that demonstrates your design process, wireframes, and high-fidelity mockups. Highlight projects that involved collaboration with development teams and any adaptive interfaces you've designed.
How to prepare for a job interview at Scrap Car Comparison
✨Showcase Your Design Process
Be prepared to discuss your design process in detail. Highlight how you approach user research, wireframing, and prototyping, especially for adaptive flows. This will demonstrate your ability to lead the UX strategy effectively.
✨Understand the Company’s Product
Familiarise yourself with Scrap Car Comparison's services and user base. Understanding their market position and customer needs will help you tailor your responses and show that you're genuinely interested in the role.
✨Prepare for Technical Collaboration Questions
Since the role involves working closely with development teams, be ready to discuss your experience in technical collaboration. Share examples of how you've successfully worked with developers to implement your designs.
✨Emphasise Accessibility and User-Centric Design
Given the focus on accessibility and user experience, prepare to discuss how you incorporate these principles into your designs. Provide examples of past projects where you prioritised user needs and accessibility standards.
