Sports Minded Customer Service Assistant in Barnet

Sports Minded Customer Service Assistant in Barnet

Barnet Full-Time 25000 - 27000 £ / year (est.) On-site
SCP

At a Glance

  • Tasks: Engage with customers, understand their needs, and present our client's services effectively.
  • Company: Dynamic company seeking sports-minded individuals for a vibrant team.
  • Benefits: Competitive salary, bonuses, travel opportunities, and expert training.
  • Other info: Join a supportive environment with networking and mentoring opportunities.
  • Why this job: Combine your passion for sports with a rewarding career in sales and marketing.
  • Qualifications: Experience in sports, excellent communication skills, and a results-driven attitude.

The predicted salary is between 25000 - 27000 £ per year.

If you’re a sports minded individual with experience of playing sport to a high level and are looking to transition into a new career, SCP could be a great fit for your talents. We are looking for sports-minded people who are competitive, driven and motivated for success. We are looking to add talent to our already diverse team full of outgoing, ambitious and like-minded individuals.

We are looking for sports minded individuals because of their valuable skill sets; being target-driven, personable, resilient and having a winning attitude. These characteristics will help someone immediately come into the sales and marketing industry and make a positive impact.

Your responsibilities will be to:

  • Attain a thorough knowledge of our client's sales process, industry knowledge and campaign management
  • Present our client's services in the best light possible by drawing on sales/marketing techniques
  • Interact with customers and clients to thoroughly understand their current services and needs

Ideally, you will have:

  • Skills acquired through playing or coaching sport that can translate to the business world
  • Excellent organisation skills
  • Excellent interpersonal and communication skills
  • An outgoing and energetic personality
  • The ability to see problems as opportunities
  • A results-driven attitude

Opportunities/ Benefits of the role:

  • A great working culture and environment
  • Bonuses, competitions and incentives
  • Travel opportunities both nationally and internationally
  • Networking opportunities along with regular mentoring and support
  • Training from experts within the industry

The role is full time and comes with a competitive base guarantee + bonus earning potential starting at £25,000 - £27,000. Successful applicants will be contacted to begin an online interview process.

Sports Minded Customer Service Assistant in Barnet employer: SCP

Join our vibrant team as a Head Waiter in a dynamic restaurant environment where your passion for hospitality will be celebrated. We pride ourselves on fostering a supportive work culture that encourages personal growth and offers unique opportunities, such as trips to Spain to connect with our producers. With generous benefits like 28 days of holiday, a 35% discount on staff meals, and an employee assistance program, we are committed to ensuring our employees feel valued and motivated.

SCP

Contact Details:

SCP Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sports Minded Customer Service Assistant in Barnet

✨Get to Know the Company Culture

Before jumping into applications, it’s super helpful to understand the vibe at SCP. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.

✨Join Customer Support Communities

Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like SCP before they even post them.

✨Attend Job Fairs or Networking Events

Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!

✨Show Off Your Skills with Customer Interactions

In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!

We think you need these skills to ace Sports Minded Customer Service Assistant in Barnet

Sales Techniques
Marketing Techniques
Interpersonal Skills
Communication Skills
Organisational Skills
Problem-Solving Skills
Results-Driven Attitude

Some tips for your application 🫡

Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.

Tailor Your Cover Letter to SCP:Your cover letter is your chance to shine! Tell us why you want to work at SCP specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!

Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!

Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at SCP!

How to prepare for a job interview at SCP

✨Show Off Your People Skills

In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!

✨Know the Tools of the Trade

Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!

✨Show Genuine Enthusiasm

As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!

✨Practice Common Scenarios

Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.