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- Tasks: Manage and optimise Microsoft D365 BC systems to enhance business processes.
- Company: Join a forward-thinking organisation with a focus on innovation and teamwork.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Why this job: Be at the forefront of ERP management and drive impactful solutions.
- Qualifications: Experience with Microsoft D365 BC and strong problem-solving skills.
- Other info: Flexible working hours and a supportive team environment.
The predicted salary is between 32462 - 40500 £ per year.
Job Description
Job Title: Microsoft D365 BC Systems Manager
Salary: £59,103 per annum, Band H, Level 3 – Inclusive of a Market Supplement
Location: Scout Store, Lancing, West Sussex, BN15 8UG
Contract Type: Permanent
Working Hours: 35 – Hybrid working with two days a week in Lancing and as required.
About the role
We're looking for an experienced and practical Microsoft D365 Business Central Systems Manager to take ownership of our core business systems. This is a hands-on role where you'll make a real difference, keeping our systems running smoothly and helping the business work better every day.
You'll be the go-to person for Business Central and related systems across Scout Shops Ltd, supporting everything from warehousing and fulfilment through to reporting and our online platforms. If you enjoy improving systems, solving problems, and working closely with people across a business, this role offers plenty of variety and impact.
What you'll be doing in this role as a Microsoft D365 BC Systems Manager
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Owning and managing our Microsoft D365 Business Central system day to day
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Making sure systems are reliable, fit for purpose, and support how the business works
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Acting as the main contact for system issues, improvements, and changes
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Overseeing linked systems such as warehousing, reporting, fulfilment, and website integrations
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Spotting opportunities to improve processes or introduce new technology, then seeing those ideas through from start to finish
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Working closely with internal teams, external suppliers, and stakeholders to keep everything aligned and running well
What we are looking for in this role as a Microsoft D365 BC Systems Manager
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Hands-on experience using and supporting Microsoft D365 Business Central in a commercial or retail setting
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Experience managing business systems, including web-based platforms and older legacy systems
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A proven ability to deliver system upgrades, improvements, or integrations
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Strong communication skills, with the confidence to work with both technical and non-technical colleagues
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Comfortable using everyday tools like Word, Excel, Outlook, Project, and Visio (SharePoint experience is a bonus, not essential)
Skills to help you thrive in this role as a Microsoft D365 BC Systems Manager
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A practical, organised approach with good attention to detail
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Confidence juggling multiple priorities without losing focus
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A problem-solving mindset and willingness to take ownership
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The ability to explain systems clearly and support colleagues through training or change
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An understanding of IT, business systems, accounting, or information systems
Benefits of working with us
- 28 days annual leave (rising to 32 days after 2 years), plus extra days off at Christmas
- Flexible working hours to support work-life balance
- Double-matched pension contribution up to 10% of your gross salary
- Generous family leave policies and a supportive, family-friendly culture
- Access to our Learning & Development hub for continuous professional growth
- Recognition as Charity of the Year – Charity Times Awards 2022
Closing date for applications: 23:59 on Sunday, 1st January 2026
Interviews will be held the Week Commencing Monday, 2nd February 2026.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
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Microsoft D365 BC Systems Manager employer: Scouts
Contact Detail:
Scouts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Microsoft D365 BC Systems Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at the company or in similar roles on LinkedIn. A friendly chat can give us insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Microsoft D365 BC Systems Manager roles. We should also think about our past experiences and how they relate to the job description.
✨Tip Number 3
Showcase our problem-solving skills during interviews. Think of specific examples where we’ve tackled challenges, especially related to ERP systems. This will help us stand out as solutions-focused candidates!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, it shows we’re genuinely interested in the role.
We think you need these skills to ace Microsoft D365 BC Systems Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Microsoft D365 BC Systems Manager role. Highlight your relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share your passion for ERP systems and how your solutions-focused mindset aligns with our goals at StudySmarter.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved systems or processes in previous roles. We love seeing quantifiable results that demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Scouts
✨Know Your D365 Inside Out
Make sure you brush up on your knowledge of Microsoft D365 BC. Familiarise yourself with its features, functionalities, and how it integrates with other systems. Being able to discuss specific modules or recent updates will show your expertise and enthusiasm for the role.
✨Showcase Your Problem-Solving Skills
As a Systems Manager, you'll need to demonstrate your ability to tackle challenges. Prepare examples from your past experiences where you've successfully resolved issues or improved processes using D365. This will highlight your solutions-focused mindset.
✨Understand the Company’s Needs
Research the company and its operations. Understand how they use D365 and what their pain points might be. Tailor your responses to show how your skills can directly address their needs, making you a valuable asset to their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare insightful questions about the team dynamics, ongoing projects, or future developments in their D365 implementation. This not only shows your interest but also helps you gauge if the company is the right fit for you.
