Microsoft D365 BC Systems Manager

Job Title: Microsoft D365 BC Systems Manager Salary: £59,103 per annum, Band H, Level 3 – Inclusive of a Market Supplement Location: Scout Store, Lancing, West Sussex, BN15 8UG Contract Type : Permanent Working Hours : 35 – Hybrid working with two days a week in Lancing and as required. About the role We\’re looking for an experienced and practical Microsoft D365 Business Central Systems Manager to take ownership of our core business systems. This is a hands-on role where you\’ll make a real difference, keeping our systems running smoothly and helping the business work better every day. You\’ll be the go-to person for Business Central and related systems across Scout Shops Ltd, supporting everything from warehousing and fulfilment through to reporting and our online platforms. If you enjoy improving systems, solving problems, and working closely with people across a business, this role offers plenty of variety and impact. What you\’ll be doing in this role as a Microsoft D365 BC Systems Manager Owning and managing our Microsoft D365 Business Central system day to day Making sure systems are reliable, fit for purpose, and support how the business works Acting as the main contact for system issues, improvements, and changes Overseeing linked systems such as warehousing, reporting, fulfilment, and website integrations Spotting opportunities to improve processes or introduce new technology, then seeing those ideas through from start to finish Working closely with internal teams, external suppliers, and stakeholders to keep everything aligned and running well What we are looking for in this role as a Microsoft D365 BC Systems Manager Hands-on experience using and supporting Microsoft D365 Business Central in a commercial or retail setting Experience managing business systems, including web-based platforms and older legacy systems A proven ability to deliver system upgrades, improvements, or integrations Strong communication skills, with the confidence to work with both technical and non-technical colleagues Comfortable using everyday tools like Word, Excel, Outlook, Project, and Visio (SharePoint experience is a bonus, not essential) Skills to help you thrive in this role as a Microsoft D365 BC Systems Manager A practical, organised approach with good attention to detail Confidence juggling multiple priorities without losing focus A problem-solving mindset and willingness to take ownership The ability to explain systems clearly and support colleagues through training or change An understanding of IT, business systems, accounting, or information systems Benefits of working with us 28 days annual leave (rising to 32 days after 2 years), plus extra days off at Christmas Flexible working hours to support work-life balance Double-matched pension contribution up to 10% of your gross salary Generous family leave policies and a supportive, family-friendly culture Access to our Learning & Development hub for continuous professional growth Recognition as Charity of the Year – Charity Times Awards 2022 Closing date for applications: 23:59 on Sunday, 1st January 2026 Interviews will be held the Week Commencing Monday, 2nd February 2026. Strictly no agencies. The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.