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- Tasks: Be the go-to person for patients, managing travel and logistics for clinical trials.
- Company: Leading clinical services provider in the UK with a focus on patient support.
- Benefits: Remote work, competitive salary, and the chance to make a difference in healthcare.
- Why this job: Join a vital role in clinical research and help patients navigate their journeys.
- Qualifications: Degree, fluency in English and Spanish, plus 3 years of customer service experience.
- Other info: Exciting opportunity to grow in a supportive and impactful environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading clinical services provider in the UK is seeking a talented Bi-Lingual Patient Liaison (English and Spanish) for a remote position. The ideal candidate will be responsible for serving as the primary point of contact for patients, managing travel and logistics for clinical trials, and processing expense reimbursements.
Applicants should have:
- A degree
- Fluency in both English and Spanish
- A minimum of 3 years of customer service experience
This role offers a unique opportunity to contribute to patient support in clinical research.
Remote Bilingual Patient Liaison (English/Spanish) in London employer: Scout Clinical
Contact Detail:
Scout Clinical Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Bilingual Patient Liaison (English/Spanish) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and clinical research fields. We all know someone who knows someone, so don’t be shy about asking for introductions or advice.
✨Tip Number 2
Prepare for virtual interviews by practising common questions. We recommend setting up mock interviews with friends or using online resources to get comfortable speaking about your experience in both English and Spanish.
✨Tip Number 3
Showcase your bilingual skills! During interviews, highlight specific examples of how your language abilities have helped you in customer service roles. This will set you apart as a candidate who can truly connect with patients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Remote Bilingual Patient Liaison (English/Spanish) in London
Some tips for your application 🫡
Show Off Your Bilingual Skills: Since this role is all about being a bridge between English and Spanish speakers, make sure to highlight your fluency in both languages. Use examples from your past experiences where you successfully communicated with diverse groups.
Tailor Your CV and Cover Letter: We want to see how your background fits the role! Customise your CV and cover letter to reflect the skills and experiences that align with the job description. Mention your customer service experience and any relevant qualifications.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make sure your passion for patient support shines through!
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way for us to receive your details and consider you for the role!
How to prepare for a job interview at Scout Clinical
✨Brush Up on Your Bilingual Skills
Since this role requires fluency in both English and Spanish, make sure to practice your language skills before the interview. Prepare to switch between languages seamlessly, as you may be asked to demonstrate your proficiency during the conversation.
✨Know the Company and Its Services
Research the clinical services provider thoroughly. Understand their mission, values, and the specific services they offer. This knowledge will help you tailor your answers and show that you're genuinely interested in contributing to their patient support efforts.
✨Prepare for Customer Service Scenarios
Given the emphasis on customer service experience, think of specific examples from your past roles where you successfully handled challenging situations. Be ready to discuss how you managed patient inquiries or resolved issues, highlighting your problem-solving skills.
✨Logistics and Organisation Are Key
As the role involves managing travel and logistics for clinical trials, be prepared to discuss your organisational skills. Share examples of how you've effectively coordinated schedules or managed multiple tasks simultaneously, showcasing your ability to keep everything running smoothly.
