Member Experience & Operations Lead in Glasgow

Member Experience & Operations Lead in Glasgow

Glasgow Full-Time On-site
S

Scotwest Credit Union Ltd. is seeking a Member Experience Manager to lead the delivery of excellent member service across all operations and to develop the team and Team Leaders. You will contribute to continuous improvement of systems and processes that shape member experience at Scotwest.

The role includes coaching, performance management, audit of quality, and ensuring compliance with regulatory requirements while supporting change projects and frontline planning.

#J-18808-Ljbffr

S

Contact Details:

Scotwest Credit Union Ltd. Recruitment Team