Heat-seal and Embroidery Branding Officer in Glasgow

• Full Time
• Glasgow
• Posted 4 days ago

SWGR are looking for a Heat-seal and Embroidery Branding Officer to join our team based in Glasgow.Key Responsibilities And Accountabilities

• Operate heat-seal presses and embroidery machines safely and efficiently.
• Apply logos, names, numbers and other branding to garments and PPE in line with customer order requirements.
• Check artwork, embroidery files, garment details and order instructions before production begins.
• Ensure each item is branded in the correct position, colour, size and finish.
• Carry out quality checks before, during and after production to reduce errors and rework.
• Prepare garments for branding, including organising sizes, colours and quantities against order paperwork.
• Maintain accurate production records, job sheets and order notes.
• Identify and report any damaged garments, incorrect stock, faulty branding or machine issues promptly.
• Support the packing and preparation of completed orders for dispatch or collection.
• Keep the branding area clean, tidy and organised at all times.
• Work closely with sales, warehouse, accounts and customer service teams to ensure customer orders are completed accurately and within agreed timescales.
• Assist with stock control of branding materials, including vinyl, transfers, threads, backing, needles and consumables.
• Serve customers in the SIS shop in a professional, helpful and courteous manner.
• Operate the shop till responsibly and accurately, including processing sales, handling payments and issuing receipts in line with company procedures.
• Follow all company procedures relating to production, quality, health and safety and customer confidentiality.
• Carry out any other reasonable duties requested by management in line with the needs of the business.

Knowledge, Skills And Experience

• Previous experience in heat-seal, embroidery, garment branding, print production or a similar production environment is desirable.
• Good attention to detail and the ability to follow order instructions accurately.
• Ability to work to deadlines while maintaining a high standard of quality.
• Practical understanding of garment handling, logo placement and production workflow.
• Basic computer skills for checking order details, production files or machine settings.
• Good communication skills and the ability to work as part of a team.
• Reliable, organised and able to manage multiple orders or tasks at the same time.
• Willingness to learn new systems, machinery and branding techniques.

Key Performance Indicators

• Orders completed accurately and within agreed timescales.
• Low levels of branding errors, damaged garments or rework.
• Consistent quality of heat-seal and embroidery finishes.
• Branding area kept clean, safe and organised.
• Accurate completion of production paperwork and order records.
• Positive communication with colleagues and management.

Health And Safety Responsibilities

• Operate all heat-seal, embroidery and production equipment in accordance with company procedures and training.
• Report faults, hazards, accidents or near misses to management immediately.
• Use appropriate personal protective equipment where required.
• Keep walkways, workbenches and production areas clear and free from obstruction.
• Handle garments, machinery and consumables safely and responsibly.
• Co-operate with SIS in complying with health and safety legislation, policies and procedures.

Personal Attributes

• High level of accuracy and pride in workmanship.
• Reliable, punctual and committed to maintaining standards.
• Calm and focused when working to deadlines.
• Flexible approach to changing priorities and customer requirements.
• Positive attitude and willingness to support the wider team.

Working HoursThis is a full-time role working 5 days per week. The normal working hours are Monday to Thursday, 09:00–17:00, and Friday, 09:00–15:45.Key Responsibilities And Accountabilities

• Operate heat-seal presses and embroidery machines safely and efficiently.
• Apply logos, names, numbers and other branding to garments and PPE in line with customer order requirements.
• Check artwork, embroidery files, garment details and order instructions before production begins.
• Ensure each item is branded in the correct position, colour, size and finish.
• Carry out quality checks before, during and after production to reduce errors and rework.
• Prepare garments for branding, including organising sizes, colours and quantities against order paperwork.
• Maintain accurate production records, job sheets and order notes.
• Identify and report any damaged garments, incorrect stock, faulty branding or machine issues promptly.
• Support the packing and preparation of completed orders for dispatch or collection.
• Keep the branding area clean, tidy and organised at all times.
• Work closely with sales, warehouse, accounts and customer service teams to ensure customer orders are completed accurately and within agreed timescales.
• Assist with stock control of branding materials, including vinyl, transfers, threads, backing, needles and consumables.
• Serve customers in the SIS shop in a professional, helpful and courteous manner.
• Operate the shop till responsibly and accurately, including processing sales, handling payments and issuing receipts in line with company procedures.
• Follow all company procedures relating to production, quality, health and safety and customer confidentiality.
• Carry out any other reasonable duties requested by management in line with the needs of the business.

Knowledge, Skills And Experience

• Previous experience in heat-seal, embroidery, garment branding, print production or a similar production environment is desirable.
• Good attention to detail and the ability to follow order instructions accurately.
• Ability to work to deadlines while maintaining a high standard of quality.
• Practical understanding of garment handling, logo placement and production workflow.
• Basic computer skills for checking order details, production files or machine settings.
• Good communication skills and the ability to work as part of a team.
• Reliable, organised and able to manage multiple orders or tasks at the same time.
• Willingness to learn new systems, machinery and branding techniques.

Key Performance Indicators

• Orders completed accurately and within agreed timescales.
• Low levels of branding errors, damaged garments or rework.
• Consistent quality of heat-seal and embroidery finishes.
• Branding area kept clean, safe and organized.
• Accurate completion of production paperwork and order records.
• Positive communication with colleagues and management.

Health And Safety Responsibilities

• Operate all heat-seal, embroidery and production equipment in accordance with company procedures and training.
• Report faults, hazards, accidents or near misses to management immediately.
• Use appropriate personal protective equipment where required.
• Keep walkways, workbenches and production areas clear and free from obstruction.
• Handle garments, machinery and consumables safely and responsibly.
• Co-operate with SIS in complying with health and safety legislation, policies and procedures.

Personal Attributes

• High level of accuracy and pride in workmanship.
• Reliable, punctual and committed to maintaining standards.
• Calm and focused when working to deadlines.
• Flexible approach to changing priorities and customer requirements.
• Positive attitude and willingness to support the wider team.

Working HoursThis is a full-time role working 5 days per week. The normal working hours are Monday to Thursday, 09:00–17:00, and Friday, 09:00–15:45. #J-18808-Ljbffr